Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Biswajit Pandit

Debidaspur,manikabasan,egra East Mednapur,westbengal

Summary

Proven Front Office Assistant at Lasara Hotels Pvt. Ltd., adept in enhancing customer satisfaction and streamlining front desk operations. Excelled in problem-solving and document management, significantly improving information handling processes. Demonstrates exceptional listening skills and a commitment to maintaining confidentiality, contributing to a positive client experience and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Front Office Assistant

Lasara Hotels Pvt. Ltd.
Kormangla 4th Block Near BDA Complex
03.2023 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.

Education

Civil Engineering

Manikabasan High School (H.S.)
Manikabasan East Midnapur 721453
11.2015

DCA - Computer

National Youth Computer Literacy Drive
Ramnagar, India
06.2014

Skills

  • Listening Skills
  • File Organization
  • Problem-solving skills
  • Time Management
  • Cash Handling
  • Billing and Invoicing
  • Document Management
  • Hospitality services
  • Report Preparation

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Intermediate (B1)
kannada
Beginner (A1)

Timeline

Front Office Assistant

Lasara Hotels Pvt. Ltd.
03.2023 - Current

Civil Engineering

Manikabasan High School (H.S.)

DCA - Computer

National Youth Computer Literacy Drive
Biswajit Pandit