Biswajit Rana
Bangalore
Summary
To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self-development and help me to achieve organizational goal. Seeking a challenging carrier by giving all my skills to my profession and waiting for an initiative role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Security executive
Mitkat
Bengaluru
03.2026 - Current
- Developed and implemented operational policies to enhance team performance.
- Facilitated cross-departmental collaboration to streamline project workflows.
- Monitored security systems and responded to incidents promptly.
- Conducted routine inspections of facilities and grounds for vulnerabilities.
- Developed and implemented security protocols and emergency response plans.
- Collaborated with law enforcement during investigations and incidents.
- Trained staff on safety procedures and emergency preparedness practices.
- Maintained accurate records of security activities and incidents reported.
- Evaluated security technologies to enhance surveillance and reporting capabilities.
- Assisted in the development of risk assessments for corporate events and operations.
- Coordinated with law enforcement agencies when necessary.
- Developed security policies, procedures and protocols to ensure the safety of personnel and assets.
- Investigated incidents involving theft, vandalism or unauthorized access.
- Identified potential threats and vulnerabilities and implemented appropriate countermeasures.
- Analyzed data from surveillance cameras to detect patterns or anomalies in behavior.
- Responded to alarms, fire alarms or other emergencies as required.
- Carried out inspections of premises regularly to ensure compliance with safety standards.
- Maintained accurate records of access control logs, incident reports and other relevant documentation.
- Monitored CCTV systems to detect suspicious activity in designated areas.
- Evaluated existing security measures for effectiveness and identified areas needing improvement.
- Drafted detailed reports regarding any security related incidents.
- Conducted investigations into potential security breaches or violations.
Site Security Lead
Wells Fargo
Bengaluru
09.2023 - 02.2026
- Managed daily security operations, ensuring effective implementation of protocols and procedures.
- Identified and mitigated potential security vulnerabilities.
- Analyzed security data and incidents, taking proactive measures.
- Managed access control and badging systems, ensuring secure issuance and tracking.
- Coordinated with teams for visitor management.
- Coordinated secure transportation for female personnel during regulated hours.
- Responded to transport-related security incidents.
- Provided close protection to senior executives, assessing risks and ensuring safe movement.
- Coordinated travel arrangements and secure communication.
- Conducted threat assessments and implemented protective measures.
- Planned and executed security for corporate events, assessing risks.
- Responded to security incidents, containing and resolving issues promptly.
- Conducted incident investigations and root cause analysis.
- Implemented measures to prevent future incidents.
- Developed and implemented emergency response plans, ensuring team readiness.
- Conducted drills and training for emergency scenarios.
- Coordinated with external emergency services as needed.
- Conducted drills and exercises to ensure team preparedness.
- Kept security teams updated on latest protocols and threats.
Security Executive
HSBC Data Processing India Private Limited
Bengaluru
10.2022 - 09.2023
- Coordinated secure transportation for personnel, focusing on high-risk areas and regulated hours.
- Ensured vehicle security checks and driver vetting procedures were in place.
- Responded to and managed transport-related security incidents, ensuring minimal disruption.
- Oversaw security aspects of building operations, ensuring access control and CCTV monitoring.
- Conducted regular security audits and checks on building infrastructure.
- Implemented measures to enhance building security.
- Ensured compliance with security protocols in building operations.
- Monitored security systems and alerts in the SOC, responding promptly to incidents.
- Analyzed security data and trends to identify potential threats.
- Coordinated with teams for incident response and resolution.
- Generated reports on security incidents and SOC operations for management review.
Security Assignment Manager
Wipro India Limited
Bengaluru
02.2022 - 10.2022
- Conduct site-specific threat and risk assessments to identify and evaluate potential security vulnerabilities.
- Establish and disseminate Standard Operating Procedures (SOPs) to ensure consistent security practices.
- Deploy and manage security personnel and equipment to effectively execute security plans.
- Assess and evaluate security operations, including training standards, emergency preparedness, and compliance with protocols.
- Maintain accurate records and reports of security activities, incidents, and performance.
- Establish and maintain effective communication channels with clients, stakeholders, and relevant parties.
Senior Security Executive (Physical Security & Resiliency)
VMware software India Pvt Ltd.
Bengaluru
09.2017 - 01.2022
- Ensure the security, safety and well-being of all personnel, visitors and the premises.
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.
- Respond to emergencies to provide necessary assistance to employees and customers.
- Investigates security breaches, incidents, and other alarming behavior.
- Managing the night female employee travel safety - escort security operation.
- Preparing in all the various reports which for MMR (monthly management review) and QBR (quarterly business review) and for analysis.
- Onboarding the staffs and maintaining their training, compliance related profile documents.
- Maintain safe environment by monitoring and setting building and equipment controls.
- Ensures operation of equipment by completing preventive maintenance requirements.
Sales cum Customer Support Associate
Convergys India Service Pvt Ltd
Bengaluru
09.2015 - 07.2017
- Maintain up-to-date knowledge about products and services.
- Respond to customer queries about services, equipment, promotions, roaming and billings.
- Enhance customer retention and satisfaction by providing outstanding and prompt customer services.
- Take customer calls and complete service orders.
- Understand customer needs and recommend appropriate products and rate plans.
- Handle customer requests for payments, activations, upgrades and other services.
- Address and resolve customer concerns promptly.
- Handle large volume of customer chats efficiently.
Senior Customer Service Executive
AXA Business Service
Bengaluru
01.2012 - 10.2013
- Process applications for changes to reinstatement of and cancellation of insurance policies.
- Duties include reviewing insurance applications to ensure that all questions have been answered.
- Compiling data on insurance policy changes, changing policy records to conform to insured party's specifications.
- Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies.
- Cancelling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Completing the health and vehicle insurance policies.
- Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
Education
Bachelor in Commerce - Commerce
Dr. C.V. Raman University
10+2 - Arts
CHSE (Council of Higher Secondary Education)
Khallikote, OdishaHigh School Certificate Exam -
Board of Secondary Education
Skills
- Security Operation center
- Badging System
- Transport Operation
- Executive Protection
- Event Support
- Incident Management
- Emergency Preparedness
- Training
Certification
- CATS, Certified Anti-terrorism specialist from Netrika
- Basic Life Support & CPR Theory & Practical (Crisis Management Pvt Ltd)
- Prevention of sexual harassment training (POSH ACT 2013)
- Fire Prevention and firefighting theory and Practical (Crisis Management Pvt Ltd)
Accomplishments
- Best Senior Security executive for supporting the Corporate property and IT team for providing end to end support during covid to ensure Business continuity in the organization.
- Best Site Security Lead award for entire Physical security set up for Petunia new site and guarding staffs' deployment.
- Best Site Security Lead award for vigilance, and dedication to maintaining a secure environment.
Languages
- Hindi
- Kannada
- Odia
- English
- Hindi
- Kannada
- Odia
Skills
Security Operation center, Badging System, Transport Operation, Executive Protection, Event Support, Incident Management, Emergency Preparedness, Training
Coursework
- Successfully completed an Employment oriented Basic computer program conducted by NIST
- Successfully completed an In-house course in MS office in AXA Business Services
Timeline
Senior Security executive
Mitkat
03.2026 - Current
Site Security Lead
Wells Fargo
09.2023 - 02.2026
Security Executive
HSBC Data Processing India Private Limited
10.2022 - 09.2023
Security Assignment Manager
Wipro India Limited
02.2022 - 10.2022
Senior Security Executive (Physical Security & Resiliency)
VMware software India Pvt Ltd.
09.2017 - 01.2022
Sales cum Customer Support Associate
Convergys India Service Pvt Ltd
09.2015 - 07.2017
Senior Customer Service Executive
AXA Business Service
01.2012 - 10.2013
Bachelor in Commerce - Commerce
Dr. C.V. Raman University
10+2 - Arts
CHSE (Council of Higher Secondary Education)
High School Certificate Exam -
Board of Secondary Education