Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Skills
Coursework
Timeline
Generic
Biswajit Rana

Biswajit Rana

Bangalore

Summary

To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self-development and help me to achieve organizational goal. Seeking a challenging carrier by giving all my skills to my profession and waiting for an initiative role.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Security executive

Mitkat
Bengaluru
03.2026 - Current
  • Developed and implemented operational policies to enhance team performance.
  • Facilitated cross-departmental collaboration to streamline project workflows.
  • Monitored security systems and responded to incidents promptly.
  • Conducted routine inspections of facilities and grounds for vulnerabilities.
  • Developed and implemented security protocols and emergency response plans.
  • Collaborated with law enforcement during investigations and incidents.
  • Trained staff on safety procedures and emergency preparedness practices.
  • Maintained accurate records of security activities and incidents reported.
  • Evaluated security technologies to enhance surveillance and reporting capabilities.
  • Assisted in the development of risk assessments for corporate events and operations.
  • Coordinated with law enforcement agencies when necessary.
  • Developed security policies, procedures and protocols to ensure the safety of personnel and assets.
  • Investigated incidents involving theft, vandalism or unauthorized access.
  • Identified potential threats and vulnerabilities and implemented appropriate countermeasures.
  • Analyzed data from surveillance cameras to detect patterns or anomalies in behavior.
  • Responded to alarms, fire alarms or other emergencies as required.
  • Carried out inspections of premises regularly to ensure compliance with safety standards.
  • Maintained accurate records of access control logs, incident reports and other relevant documentation.
  • Monitored CCTV systems to detect suspicious activity in designated areas.
  • Evaluated existing security measures for effectiveness and identified areas needing improvement.
  • Drafted detailed reports regarding any security related incidents.
  • Conducted investigations into potential security breaches or violations.

Site Security Lead

Wells Fargo
Bengaluru
09.2023 - 02.2026
  • Managed daily security operations, ensuring effective implementation of protocols and procedures.
  • Identified and mitigated potential security vulnerabilities.
  • Analyzed security data and incidents, taking proactive measures.
  • Managed access control and badging systems, ensuring secure issuance and tracking.
  • Coordinated with teams for visitor management.
  • Coordinated secure transportation for female personnel during regulated hours.
  • Responded to transport-related security incidents.
  • Provided close protection to senior executives, assessing risks and ensuring safe movement.
  • Coordinated travel arrangements and secure communication.
  • Conducted threat assessments and implemented protective measures.
  • Planned and executed security for corporate events, assessing risks.
  • Responded to security incidents, containing and resolving issues promptly.
  • Conducted incident investigations and root cause analysis.
  • Implemented measures to prevent future incidents.
  • Developed and implemented emergency response plans, ensuring team readiness.
  • Conducted drills and training for emergency scenarios.
  • Coordinated with external emergency services as needed.
  • Conducted drills and exercises to ensure team preparedness.
  • Kept security teams updated on latest protocols and threats.

Security Executive

HSBC Data Processing India Private Limited
Bengaluru
10.2022 - 09.2023
  • Coordinated secure transportation for personnel, focusing on high-risk areas and regulated hours.
  • Ensured vehicle security checks and driver vetting procedures were in place.
  • Responded to and managed transport-related security incidents, ensuring minimal disruption.
  • Oversaw security aspects of building operations, ensuring access control and CCTV monitoring.
  • Conducted regular security audits and checks on building infrastructure.
  • Implemented measures to enhance building security.
  • Ensured compliance with security protocols in building operations.
  • Monitored security systems and alerts in the SOC, responding promptly to incidents.
  • Analyzed security data and trends to identify potential threats.
  • Coordinated with teams for incident response and resolution.
  • Generated reports on security incidents and SOC operations for management review.

Security Assignment Manager

Wipro India Limited
Bengaluru
02.2022 - 10.2022
  • Conduct site-specific threat and risk assessments to identify and evaluate potential security vulnerabilities.
  • Establish and disseminate Standard Operating Procedures (SOPs) to ensure consistent security practices.
  • Deploy and manage security personnel and equipment to effectively execute security plans.
  • Assess and evaluate security operations, including training standards, emergency preparedness, and compliance with protocols.
  • Maintain accurate records and reports of security activities, incidents, and performance.
  • Establish and maintain effective communication channels with clients, stakeholders, and relevant parties.

Senior Security Executive (Physical Security & Resiliency)

VMware software India Pvt Ltd.
Bengaluru
09.2017 - 01.2022
  • Ensure the security, safety and well-being of all personnel, visitors and the premises.
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.
  • Respond to emergencies to provide necessary assistance to employees and customers.
  • Investigates security breaches, incidents, and other alarming behavior.
  • Managing the night female employee travel safety - escort security operation.
  • Preparing in all the various reports which for MMR (monthly management review) and QBR (quarterly business review) and for analysis.
  • Onboarding the staffs and maintaining their training, compliance related profile documents.
  • Maintain safe environment by monitoring and setting building and equipment controls.
  • Ensures operation of equipment by completing preventive maintenance requirements.

Sales cum Customer Support Associate

Convergys India Service Pvt Ltd
Bengaluru
09.2015 - 07.2017
  • Maintain up-to-date knowledge about products and services.
  • Respond to customer queries about services, equipment, promotions, roaming and billings.
  • Enhance customer retention and satisfaction by providing outstanding and prompt customer services.
  • Take customer calls and complete service orders.
  • Understand customer needs and recommend appropriate products and rate plans.
  • Handle customer requests for payments, activations, upgrades and other services.
  • Address and resolve customer concerns promptly.
  • Handle large volume of customer chats efficiently.

Senior Customer Service Executive

AXA Business Service
Bengaluru
01.2012 - 10.2013
  • Process applications for changes to reinstatement of and cancellation of insurance policies.
  • Duties include reviewing insurance applications to ensure that all questions have been answered.
  • Compiling data on insurance policy changes, changing policy records to conform to insured party's specifications.
  • Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies.
  • Cancelling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Completing the health and vehicle insurance policies.
  • Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.

Education

Bachelor in Commerce - Commerce

Dr. C.V. Raman University

10+2 - Arts

CHSE (Council of Higher Secondary Education)
Khallikote, Odisha

High School Certificate Exam -

Board of Secondary Education

Skills

  • Security Operation center
  • Badging System
  • Transport Operation
  • Executive Protection
  • Event Support
  • Incident Management
  • Emergency Preparedness
  • Training

Certification

  • CATS, Certified Anti-terrorism specialist from Netrika
  • Basic Life Support & CPR Theory & Practical (Crisis Management Pvt Ltd)
  • Prevention of sexual harassment training (POSH ACT 2013)
  • Fire Prevention and firefighting theory and Practical (Crisis Management Pvt Ltd)

Accomplishments

  • Best Senior Security executive for supporting the Corporate property and IT team for providing end to end support during covid to ensure Business continuity in the organization.
  • Best Site Security Lead award for entire Physical security set up for Petunia new site and guarding staffs' deployment.
  • Best Site Security Lead award for vigilance, and dedication to maintaining a secure environment.

Languages

  • Hindi
  • Kannada
  • Odia
  • English
  • Hindi
  • Kannada
  • Odia

Skills

Security Operation center, Badging System, Transport Operation, Executive Protection, Event Support, Incident Management, Emergency Preparedness, Training

Coursework

  • Successfully completed an Employment oriented Basic computer program conducted by NIST
  • Successfully completed an In-house course in MS office in AXA Business Services

Timeline

Senior Security executive

Mitkat
03.2026 - Current

Site Security Lead

Wells Fargo
09.2023 - 02.2026

Security Executive

HSBC Data Processing India Private Limited
10.2022 - 09.2023

Security Assignment Manager

Wipro India Limited
02.2022 - 10.2022

Senior Security Executive (Physical Security & Resiliency)

VMware software India Pvt Ltd.
09.2017 - 01.2022

Sales cum Customer Support Associate

Convergys India Service Pvt Ltd
09.2015 - 07.2017

Senior Customer Service Executive

AXA Business Service
01.2012 - 10.2013

Bachelor in Commerce - Commerce

Dr. C.V. Raman University

10+2 - Arts

CHSE (Council of Higher Secondary Education)

High School Certificate Exam -

Board of Secondary Education
Biswajit Rana