Biswajit Rana
Corporate Security Professional
Bangalore
Summary
To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self development and help me to achieve organizational goal. Seeking a challenging carrier by giving all my skills to my profession and waiting for an initiative role.
Overview
2025
2025
years of professional experience
2016
2016
years of post-secondary education
4
4
Languages
Work History
Site Security Lead
Wells Fargo
09.2023 - Current
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
- Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
- Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
- Senior leadership visit and executive protection.
- End to End managing of Corporate security events
Senior Security executive (Physical security & resiliency)
VMware software India Pvt Ltd.
9 2017 - 10.2022
- Ensure the security, safety and well-being of all personnel, visitors and the premises
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Respond to emergencies to provide necessary assistance to employees and customers
- Investigates security breaches, incidents, and other alarming behavior
- Managing the night female employee travel safety - escort security operation
- And preparing in all the various reports which for MMR ( monthly management review ) and QBR ( quarterly business review ) and for analysis
- Onboarding the staffs and maintaining their training, compliance related profile documents
- Maintain safe environment by monitoring and setting building and equipment controls
- Ensures operation of equipment by completing preventive maintenance requirements
Sales Associate
Convergys India Service Pvt Ltd
09.2015 - 07.2017
- Maintain up-to-date knowledge about products and services
- Respond to customer queries about services, equipment, promotions, roaming and billings
- Enhance customer retention and satisfaction by providing outstanding and prompt customer services
- Take customer calls and complete service orders
- Understand customer needs and recommend appropriate products and rate plans
- Develop innovative ways to sell products and services to customers
- Handle customer requests for payments, activations, upgrades and other services
- Address and resolve customer concerns promptly
- Handle large volume of customer chats efficiently
Customer service executive (Non-voice International)
Hindu Global Solution Pvt Ltd.
07.2014 - 08.2015
Senior Customer Service Executive
AXA Business Service
01.2012 - 10.2013
- Process applications for changes to reinstatement of and cancellation of insurance policies
- Duties include reviewing insurance applications to ensure that all questions have been answered
- Compiling data on insurance policy changes, changing policy records to conform to insured party's specifications
- Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies
- Canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records
Customer service representative
Mphasis Limited
02.2011 - 12.2011
- State Bank of India process – Card service and retail Banking
Education
B. Com -
Dr. C.V. Raman University
10+2 - undefined
Council of Higher Secondary Education, Odisha
10th - undefined
Board of Secondary Education, Odisha
Skills
Staffing and scheduling
Personal Information
- Father's Name: Kanayee Rana
- Date of Birth: 06/12/90
- Nationality: Indian
- Marital Status: Married
Coursework
- Successfully completed an Employment oriented Basic computer program conducted by NIST
- Successfully completed an In-house course in MS office in AXA Business Services
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Site Security Lead
Wells Fargo
09.2023 - Current
Sales Associate
Convergys India Service Pvt Ltd
09.2015 - 07.2017
Customer service executive (Non-voice International)
Hindu Global Solution Pvt Ltd.
07.2014 - 08.2015
Senior Customer Service Executive
AXA Business Service
01.2012 - 10.2013
Customer service representative
Mphasis Limited
02.2011 - 12.2011
10+2 - undefined
Council of Higher Secondary Education, Odisha
10th - undefined
Board of Secondary Education, Odisha
Senior Security executive (Physical security & resiliency)
VMware software India Pvt Ltd.
9 2017 - 10.2022
B. Com -
Dr. C.V. Raman University
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