BISWAJIT KUMAR DAS
KOLKATA
Summary
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Muthoot Finance Ltd
Kanchrapar & Khardah
04.2021 - Current
- As a Branch Head, business development and team handling are the core substances of the profile. Meeting and liaison with HNI and SHNI customers. Garner the Business is the catchment area, and it aims to become the most trusted brand in the category.
- NPA Management: Restricting the NPA to a minimum level on a quarter-to-quarter basis to sustain growth.
- Team Handling: Encourage and motivate the staff by rewarding them with acknowledgment and incentives. Timely review of their performance across all parameters.
- Introspection: At the end of the day, analyzing the individual business performance focuses on the next day's vision to achieve the shortcomings of the day.
Assistant Manager Branch In Charge
Muthoot Finance Ltd
Ghatal & Bangaon
06.2017 - 03.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
Assistant Manager
Muthoot Finance Ltd
Nona Chandan Pukur
11.2014 - 06.2017
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Account Assistant
Muthoot Finance Ltd
Barrackpore
03.2012 - 11.2014
- Maintained customer accounts by recording account transactions.
- Prepared financial statements and invoices for customers.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
Education
MBA - Marketing Management
Arunachal University Of Studies
Arunachal08-2022
Bachelor of Arts -
City College
Kolkata07-2011
AISSCE -
Kendriya Vidyalaya
Barrackpore05-2007
AISSE -
Kendriya Vidyalaya
Barrackpore05-2005
Skills
- Account analysis expertise
- Sales professional
- Excels in team leadership
- Business development expertise
- Relationship management
- Performance reviews
- Employee monitoring
- Security and safety protocols
- Client acquisition
- Regulatory compliance
- Staff development
- Upselling and cross selling
- Employee development
- Team development
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Accomplishments
- Foreign Trip - Dubai
Contest for Qtr IV 2022 is achieved under given category.
Certification
"B+" Grade - Advance Diploma In Information Technology Application
Affiliations
Inter School Socail Activity
For underpriviledged children from slums, we have given them basic commodities for their education and encourage them for attending school on regular basis.
Art Of Living
Volunteer of Art Of Living Organization, which is run by His Holiness Shri Ravi Shankar Ji. The AOL is a volunteer based humanitarian and educational non-government organization.
References
References available upon request.
Timeline
Assistant Branch Manager
Muthoot Finance Ltd
04.2021 - Current
Assistant Manager Branch In Charge
Muthoot Finance Ltd
06.2017 - 03.2021
Assistant Manager
Muthoot Finance Ltd
11.2014 - 06.2017
Account Assistant
Muthoot Finance Ltd
03.2012 - 11.2014
MBA - Marketing Management
Arunachal University Of Studies
Bachelor of Arts -
City College
AISSCE -
Kendriya Vidyalaya
AISSE -
Kendriya Vidyalaya
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