Biswa Ranjan Mahapatro
Senior Technical Specialist
Bangalore
Summary
13 Years of Experience in the Software Industry with expertise in Business Intelligence, Data Analytics, Data Engineering and Data Warehousing
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Senior Technical Specialist
SONY
Banagalore
10.2021 - Current
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Assessed business requirements to create focused solutions.
- Presented business leaders with ROI estimations to drive project planning.
- Researched and adopted new technologies to add value to existing offerings.
- Investigated system issues and implemented resolutions to reduce downtime.
- Developed technical requirement documentation for new software products.
- Maintained authoritative knowledge through continued education and ongoing training.
Technology Specialist
UST
Banagalore
08.2019 - 10.2021
- Administered networks by creating user accounts and managing permissions.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Logged updates on support tickets to communicate status to users and managers.
- Developed network and database security for monitoring and alerting of potential threats.
- Designed infrastructure for businesses to support [Number] users.
- Provided technical support to [Number] clients in average [Timespan].
- Coordinated inventory supplies and equipment to maximize team productivity.
IT Engineer II
HP Inc
Banagalore
09.2015 - 08.2019
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
Senior Software Engineer
KPIT
Banagalore
01.2012 - 09.2015
- Trained and mentored junior developers and engineers, teaching skills in [Area of expertise] and working to improve overall team performance.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Demonstrated experience and good hands-on programming experience C#. NE, Python and Angular.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
Software Engineer
Acliv Technologies
Bangalore
02.2011 - 01.2012
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Developed robust, scalable, modular and API-centric infrastructures.
- Analyzed proposed technical solutions based on customer requirements.
- Coordinated efficient large-scale software deployments.
IT Engineer
WTI
New Delhi
10.2009 - 12.2010
- Executed troubleshooting and server support in both in-person and remote situations.
- Provided secondary training to personnel struggling with technological tools and systems.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Maintained service schedule for software and hardware.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Participated in system development life cycle from requirements analysis through system implementation.
Education
B. Tech - Information Technology
National Institute of Science & Technology
Berhampur, Odisha 06.2004 - 06.2008
10+2 - Science
Khalikote Junior College
Berhampur, Odisha 05.2001 - 04.2003
Skills
Business Intelligence
undefinedAccomplishments
- Microsoft Certified in Azure Fundamentals - AZ 900
- Microsoft Certified in Azure Data Fundamentals - DP 900
Timeline
Senior Technical Specialist
SONY
10.2021 - Current
Technology Specialist
UST
08.2019 - 10.2021
IT Engineer II
HP Inc
09.2015 - 08.2019
Senior Software Engineer
KPIT
01.2012 - 09.2015
Software Engineer
Acliv Technologies
02.2011 - 01.2012
IT Engineer
WTI
10.2009 - 12.2010
B. Tech - Information Technology
National Institute of Science & Technology
06.2004 - 06.2008
10+2 - Science
Khalikote Junior College
05.2001 - 04.2003
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