BISWARUP GANGULY

Client : SAP SE [Currently working as a contract user of SAP SE for their client Oman Oil]

OS/DB Migration Consultant

• Duration: July 2024 - Present
• Project: Migrating BW system from Windows Server 2019/Oracle 19.0 to SUSE Linux 15/HANA 2.0 using export-import methodology.

Client : Washington Gas (USA)

OS/DB Migration Consultant

• Duration: January 2024 - May 2024
• Project: Migrating CRM and SLT systems from on-premise to Azure cloud.

CRM: Database backup and restore method.
SLT: System copy procedure.

• Additional tasks:
• Planning and decision making for target systems using PAM.
• Enabling SLT replication to HANA sidecar system.
• Establishing HA-DR replication in HANA and conducting DR mock drills.
• Upgrading HANA DB revision from 067 to 070.
  

Client : ITC Limited (Agro Business Division), India

OS/DB Migration Consultant

• Duration: August 2023 - October 2023
• Project: Migrating Enterprise Portal from on-premise to AWS cloud.
• Additional tasks:
• Enabling Sybase replication and establishing HA-DR connection.
• Conducting DR mock drills in Sybase.

Client : Aditya Birla Group, India

OS/DB Migration Consultant

• Duration: July 2023 - August 2023
• Project: Migrating ECC system from on-premise to AWS cloud.
• Additional tasks: Installing Oracle 19C in the target system.

Client : Mitsubishi Development Pty Ltd (MDP), Australia

S/4HANA Upgrade Consultant

• Duration: August 2023 - November 2023
• Project: Upgrading S/4HANA system from 1901 FPS 01 to 2022 FPS 02.
• Additional tasks:
• Building a fresh S/4HANA 1909 FPS 01 system.
• Integrating standalone Fiori with S/4HANA backend system.
• Creating RFCs and aliases.
• Configuring backbone.
  

Client : PDS Limited, India

SAP BASIS Support

• Duration: June 2023 - Present
• Responsibilities:
• Providing day-to-day SAP BASIS support.
• Managing SAP security operations.
• Upgrading Sybase from ASE 16.0 SP 03 PL 09 to ASE 16.0 SP 04 PL 04.
• Conducting DR drills with SAP ASE databases.
  Upgrading PO AS JAVA SPS to NW 7.5 SPS 26 using SUM 1.1.
• Setting up Sybase DR and replication.
• Troubleshooting Sybase replication issues.
• Provisioning missing roles using PFCG.

Client : Kyndryl CIO Finance (Internal)

Product Delivery Lead

• Duration: September 2021 to June 2023
• Responsibilities: Serving as the solution owner for a specific client within a team of 250+ clients.
  Acting as a Level 3 support engineer for the assigned client.
  Resolving technical issues through independent work or consultation with SAP.
  Providing root cause analysis for P1 incidents.
  

Technical Skills and Experience:

• STMS configuration and transport domain changes.
• Time zone changes for application and OS.
• Parameter changes.
• Upgrading SAP Host Agent to 722_EXT 55.
• IDM patch level updates.
• Installing CIG Ariba and AIFGEN addon using SUM.
• Addon SP updates using SPAM.
• System refreshes with HANA DB.
• SAP ABAP and AS JAVA SPS upgrades using SUM tool.
• BODS IPS and Data Services patch level upgrades.
• Troubleshooting BODS job server issues.
• Configuring BODS job server repository.
• Upgrading HANA 2.0 SP 05 to SP 06.
• Resolving P1 incidents and performing RCA analysis.
• Troubleshooting /sapmnt/log full issues in HANA DB.
• Working with Service Now.
• Utilizing expert chat and OSS to resolve issues.

Client : Bayer Business Services GmbH

SAP BASIS Administrator

• Duration: Feb 2019 - Sept 2021

Responsibilities:

• Managing transport management processes.
• Performing client copy and deletion operations.
• Opening clients and making necessary changes.
• Configuring and troubleshooting printers.
• Implementing SAP notes using SNOTE.
• Conducting kernel upgrades.
• Installing and updating HANA DB.
• Setting up HANA DB replication.
• Scheduling batch jobs.
• Performing backup and recovery operations for HANA DB.
• Handling change requests and OneHR Demand through Solution Manager.
• Utilizing Service Now for TR movement.

Client : InfosysIT (Internal)

SAP BASIS Administrator

• Duration: July 2015 - Jan 2019

Responsibilities:

• Providing production support, maintenance, and troubleshooting for SAP S/W products (ECC 6.0, ERECRUIT 6.17, EP).
• Performing general BASIS tasks such as ABAP stack monitoring, user administration, and certificate renewal.
• Executing SPAM and SAINT updates.
• Conducting kernel upgrades.
• Performing client copy and deletion operations.
• Importing TRs.
• Installing AS ABAP using SWPM.
• Participating in DR drill activities for HANA.
• Possessing basic knowledge of enterprise portal, user management, and system objects.
• Demonstrating basic knowledge of HANA Administration, including user administration, roles creation and assignment, password policy maintenance, monitoring, and troubleshooting of HANA alerts.
• Performing backup and recovery operations for HANA DB.
• Managing HANA DB revisions.
• Setting up HANA DB replication.
• Installing HANA MDC and tenant DBs.
• Starting and stopping HANA DB from the command line.
• Utilizing CA Tool for service requests and incident management.
• Consulting OSS and working with SAP to resolve issues.
• Providing 24×7 production and end-user support.