Cricket
BITU TIWARI
Front Office Support Analyst
KOLKATA
Summary
To seek a good & responsible job in professionally managed organization where in my conceptual and functional skills are effectively utilized in a way that contributes to the organization growth coupled with personal growth within the organization Customer-centric and detail-focused Front Office Executive with 1 year of experience overseeing fast-paced front offices in support of senior executive teams. Technologically savvy and personable professional with proven success at implementing new electronic processes for streamlined workflow and communication. Leads productive, loyal and confidential office teams in meeting and exceeding company and customer goals and objectives. Innovative and disciplined Office Executive with 1 year of administrative leadership experience for top-level executives. Proven problem-solver with resourcefulness to handle unprecedented challenges without guidance. Detail-oriented team player, organizer and delegator with constant focus on adherence to processes and standards that lead to complete customer satisfaction.
Overview
3
3
Languages
Work History
Front Office Executive
WODA DIAGNOISTIC
02.2024 - Current
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Established administrative work procedures to track staff's daily tasks.
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Liaised between clients and vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Developed rapport with repeat guests, providing personalized service that fostered loyalty to the establishment.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
MATRIC -
INTERMEDIATE - undefined
B.A - undefined
Skills
Administrative Procedures
undefinedExtra Qualifications
- ADCA COMPUTER COURSE
- BASIC KNOWLEDGE OF COMPUTER
Personal Information
- Father's Name: BINOD TIWARI
- Mother's Name: LALITA DEVI
- Date of Birth: 05/18/01
- Gender: male
- Nationality: INDIAN
- Marital Status: unmarried
Language
HINDI, ENGLISH, BHOJPURI
Disclaimer
I hereby declare that all the statement made in this resume are true, complete and correct to the best of my knowledge.
Interests
Timeline
Front Office Executive
WODA DIAGNOISTIC
02.2024 - Current
MATRIC -
INTERMEDIATE - undefined
B.A - undefined
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