Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Overview
14
14
years of professional experience
Work History
Closing Manager
Jimmy Johns
Avon
07.2024 - Current
Assisted in resolving customer inquiries and complaints.
Ensured adherence to all closing procedures and policies.
Maintained accurate records of all closed files according to company policy.
Supervised daily operations by establishing procedures and monitoring team performance.
Completed thorough closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Computer Enthusiast
Self Taught
10.2024 - Current
Monitored system performance and ensured optimal functionality during operations.
Troubleshot hardware and software issues to maintain operational efficiency.
Conducted routine backups and maintained data integrity for critical systems.
Implemented changes in existing systems.
Troubleshot and resolved computer hardware, software, and network issues.
Updated knowledge base documents with information about newly implemented solutions.
Performed maintenance activities such as virus scans and software updates.
Installed, configured, tested, maintained and upgraded computer hardware components.
In Shop Associate
Jimmy Johns
Avon
07.2024 - 06.2025
Prepared sandwiches and other menu items following company recipes and standards.
Assisted customers by taking orders and providing menu information promptly.
Maintained cleanliness and organization of workstations and dining areas consistently.
Operated cash register accurately to process customer transactions efficiently.
Stocked supplies and ingredients to ensure uninterrupted service during peak hours.
Collaborated with team members to enhance workflow and improve service delivery.
Followed health and safety protocols to maintain a safe working environment daily.
Soccer Player
Westside United
Avon
04.2011 - Current
Communicated effectively with coaches regarding game plans and player progress.
Demonstrated leadership by mentoring younger players during practice sessions.
Fostered a positive team environment through encouragement and support for teammates.
Accepted feedback from coaches and teachers to improve game.
Communicated with teammates on the field to coordinate plays and strategies.
Collaborated with team members to develop effective game strategies.