Blake Engle
Scottsburg
Summary
Reliable and empathetic remote support professional with hands-on experience assisting customers in a fast-paced gig economy setting. Proficient in quick issue resolution, clear written communication via messaging, and maintaining high satisfaction through independent, flexible work.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Independent Contractor
DoorDash
Scottsburg
03.2023 - Current
- Delivered food orders promptly to customers in diverse locations.
- Managed communication between customers and restaurant partners effectively.
- Navigated routes using company-approved applications for efficiency.
Caregiver
Home Helpers
Scottsburg
01.2023 - 01.2024
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Developed and maintained strong relationships with clients and families.
Education
Grace Christian Academy
Scottsburg, INSkills
- Text-Based / Live Chat Support
- Customer Service & Issue Resolution
- Written Communication & Empathy
- Problem-Solving in Real-Time
- Remote Work & Self-Management
- Gig Economy Platforms (eg, Delivery & Shift Apps)
- Time Management & Multitasking
- Computer Proficiency (Browsers, Chat Tools, Microsoft Office/Google Workspace)
- Active Listening via Text
- Positive Attitude & Customer Focus
Timeline
Independent Contractor
DoorDash
03.2023 - Current
Caregiver
Home Helpers
01.2023 - 01.2024
Grace Christian Academy