Blake Holt
Crawfordsville
Summary
I offer solid understanding of marketing fundamentals and genuine interest in industry, with strong desire to learn and grow. I have the ability to quickly grasp new concepts and apply them effectively, focusing on digital marketing and social media strategies. Ready to use and develop skills in communication and creativity in a Marketing role. I have years of experience working with people, and meeting the needs and expectations of customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Intern
Hoosier Heartland State Bank
05.2024 - Current
- Optimized operational efficiency by participating in regular staff training sessions focused on best practices for retail banking processes.
- Identified potential fraudulent activities by closely monitoring account activity and reporting suspicious transactions to management.
- Assisted in the development of sales strategies for increased product penetration and revenue generation.
- Consistently met or exceeded assigned sales targets by proactively engaging with customers to identify opportunities for upselling or cross-selling bank products.
Special Services Associate
The Home Depot Inc
02.2023 - 04.2024
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Summer Intern
Fuel Ministries
05.2022 - 08.2022
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Supported administrative tasks such as registration, scheduling, and record-keeping to ensure efficient camp operations.
- Strengthened interpersonal skills through constant interaction with campers, parents, and coworkers in various situations.
Education
Bachelor of Science - Marketing
Indiana University Indianapolis
Indianapolis, IN05-2027
Skills
- Social media
- Sales techniques
- Data analytics
- Customer engagement
- Microsoft Products
Certification
Microsoft Excel Certification
Timeline
Retail Intern
Hoosier Heartland State Bank
05.2024 - Current
Special Services Associate
The Home Depot Inc
02.2023 - 04.2024
Summer Intern
Fuel Ministries
05.2022 - 08.2022
Microsoft Excel Certification
Bachelor of Science - Marketing
Indiana University Indianapolis
Similar Profiles
Tanya BennettTanya Bennett
Retail District Manager, VP at Heartland BankRetail District Manager, VP at Heartland Bank
Jason GibsonJason Gibson
Assistant Vice President - Commercial Lender I at Heartland Bank and TrustAssistant Vice President - Commercial Lender I at Heartland Bank and Trust
KELLY MALINOWSKIKELLY MALINOWSKI
Marketing Manager at Heartland Bank and Trust CompanyMarketing Manager at Heartland Bank and Trust Company