Dynamic retail professional with extensive experience at Reliance Beauty Brand, excelling in team leadership and operational excellence. Proven track record in sales generation and inventory management, consistently achieving store goals. Adept at client relations and data analytics, driving strategic initiatives that enhance performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Supervisor
RELIANCE BEAUTY BRAND PVT LTD
MUMBAI
02.2018 - Current
Sephora, Oberoi Mall (Goregaon East)
Key Skills & CompetenciesProfessional Experience
Team Leadership & Scheduling (40‑strong staff)
Inventory Management & Shrink Prevention
Sales Generation & Market Data Analysis
Excel Reporting, EOD/Weekly Review Reports
Client Relations (Brands, Mall & Corporate)
Visual Merchandising & Store Health (SOP)
POS & Cash/Card Handling
Problem Resolution & Operational Excellence
Sephora, Oberoi Mall (Goregaon East)
Sr. Cashier Feb- 2019 to March 2025 Store Supervisor | [April - 2025] – Present
Lead the store team (40 employees), managing rosters based on availability and skillset.
Oversaw ₹35,000+ inventory across ~60 premium brands; ensured 100% audit compliance, zero shrinkage.
Generated EOD and weekly reports using Excel; presented sales, growth/decline, footfall, and event data to senior leadership.
Developed and strengthened relationships with corporate clients, brand vendors, mall management, and internal departments.
Collected and analyzed market insights to guide promotional strategies and product mix.
Identified and resolved operational challenges, including maintenance needs, visual merchandise updates, and POS issues.
Achieved/exceeded targeted store goals consistently through proactive floor management and team motivation.
Commercial incharge
Reliance Retail brand
02.2016 - 02.2018
Worked with Reliance Retail brand 26 feb2016 - 17feb2018 as a commercial incharge
Fashion Consultant
Nine west brand
08.2014 - 02.2015
Worked with Nine west brand(Jewelry, Handbags, Footwear’s) as a Fashion Consultant (01/08/2014 to 28/02/15)
Sales executive
Ivory tag brand
09.2009 - 07.2014
Worked with Ivory tag brand (Jewelry) as a Sales executive (01/09/2009 to 30/07/2014)
Education
F.Y.B.COM -
Mumbai university
10.2009
HSC -
Maharashtra Board
05.2008
Skills
Operational excellence
Client relations
Excel reporting
Sales generation
Inventory management
Team leadership
Cash handling
Visual merchandising
Market analysis
Problem resolution
Employee training
Data analytics
Coaching and mentoring
Decision-making
Staff management
Operations management
Staff education
Quality control
Project planning
LANGUAGE
English, Hindi, Marathi & Malayalam.
JOB PROFILE
Key Responsibilities & Achievements
Resolved complex operational challenges proactively, leading root-cause analysis and implementing corrective measures—resulted in smoother daily operations and 100% store audit scores.
Conducted dynamic team briefings and motivational sessions, aligning 40 staff members with targets—regularly met or exceeded weekly and monthly sales goals.
Oversaw daily, weekly & monthly store tasks, including tester conversion, VM presentations, maintenance tracking, stock/tester consumable forecasting, system write-offs, RTV/IST/RTW—ensured timely completion and flawless execution.
Sustained perfect mystery audit results, by rigorously enforcing SOPs, maintaining visual standards, verifying tester-ready samples, and preemptively addressing audit criteria.
Optimized staff break schedules, using shift availability insights and footfall patterns—maximized floor coverage during peak hours and improved productivity.
Area sales manager at Sustainable Beauty Pvt Ltd.(Davines Italian Luxury Brand)Area sales manager at Sustainable Beauty Pvt Ltd.(Davines Italian Luxury Brand)