BLESSILDA BRITTO
Business Development Manager
Ernakulam
Summary
Results-driven professional with over 12 years of entrepreneurial experience owning and operating a successful bakery business, demonstrating strong leadership, customer service, and operational management expertise. Proven track record in developing and executing business strategies, optimizing financial performance, and upholding exceptional product quality standards. Gained administrative proficiency at John D Britto, enhancing organizational and communication skills to streamline team operations and boost efficiency. Additional expertise in garment and accessory design, including marketing designed products while ensuring alignment with seasonal themes and quality benchmarks. Currently thriving as Business Development Manager at Jakobi Chocolatier, driving revenue growth through strategic partnerships and market expansion. Eager to apply diverse business acumen and administrative skills in a dynamic role.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Business Development Manager
Jakobi Chocolatier
04.2025 - Current
- Showcasing strong leadership, customer service, and operational management skills. Proven ability to develop and execute business strategies. Manage financial performance, and maintain high standards of product quality. Identified new business opportunities in retail, hospitality, and export markets for premium artisan chocolates, leading to 25% revenue growth in untapped segments.
- Built and nurtured long-term relationships with distributors, hotels, and corporate clients to secure exclusive distribution deals and repeat orders.
- Developed customized sales proposals and pitch decks highlighting Jakobi's unique flavors and sustainable sourcing, closing high-value contracts and communication skills, effectively supporting team operations and enhancing efficiency.
Administrative Professional
JOHN D BRITTO
09.2020 - 04.2025
- Showcasing strong leadership, customer service, and operational management skills. Proven ability to develop and execute business strategies. Manage financial performance, and maintain high standards of product quality. Organizational and communication skills, effectively supporting team operations and enhancing efficiency.
Owner
BAKING SMILEZ
01.2012 - 07.2020
- Create and manage the marketing budget, ensuring efficient allocation of resources and optimizing ROI. Oversee market research to identify emerging trends, customer needs, and competitor strategies. Monitor brand consistency across marketing channels and materials. Manage all operations of the Pastry section. Prepare a wide variety of cakes such as 3d cakes, 2d cakes ,Customised Cakes, Cookies, Pies, Bakery Products and Bread. Develop Designs with a variety of dishes for Pastry Section. Create new and exciting Desserts according to customer preferences. Ensure excellent quality for all products from the kitchen. Decorate Cakes and Pastries with different types of Icings. Toppings etc. Ability to recognise superior quality ingredients, products, presentations and flavours. Monitor stocks of Baking ingredients. Ensure compliance with all existing Regulations and Laws. Ensures compliance with Food Hygiene and Health Standards.
Guest Faculty
St. Xavier's College (Affiliated to M.G University), Aluva, Kerala
09.2016 - 11.2019
- Taking theory classes and practical classes for students from various streams. Help students to understand the art of Culinary, explore themselves to create innovative ideas and design them. Prepare different variety of cakes, sauces, pizzas, ice creams, soups etc. Help them recognise superior quality ingredients and flavours Knife cutting skills. Helping students conduct food fest and exhibitions. Demonstrate different techniques for the preparation of Indian, European, Continental, Chinese, Arabic Cuisine etc. Assess students, monitor the progress in sessions, Rectify with effective measures and build confidence to come out with fascinating output.
Education
Bachelor Of Fashion Technology -
KITEX INSTITUTE OF FASHION TECHNOLOGY
01-2010
Skills
Computer Skills
Communication Skills
Leadership Skills
Organizational Skills
Customer Service Skills
Collaboration Skills
Problem - Solving Skills
Team leadership
Decision-making
Lead generation
Sales and marketing
Negotiations
Client relationship building
New business development
Customer acquisition
Client consultations
Timeline
Business Development Manager
Jakobi Chocolatier
04.2025 - Current
Administrative Professional
JOHN D BRITTO
09.2020 - 04.2025
Guest Faculty
St. Xavier's College (Affiliated to M.G University), Aluva, Kerala
09.2016 - 11.2019
Owner
BAKING SMILEZ
01.2012 - 07.2020
Bachelor Of Fashion Technology -
KITEX INSTITUTE OF FASHION TECHNOLOGY
INTERNSHIP
- 2 Month Internship At GOKALDAS EXOPRTS Pvt. Ltd (Export House, Garment Manufacturing Factory)
- 1 month Internship and Training At KITEX GARMENTS Pvt. Ltd (Export House And Garment Manufacturing Factory)
- 20 days seminar on craft documentation at the Cultural Heritage site in Thanjavur, Tamil Nadu, South India, about Thanjavur Paintings.
- For more than 1000 years Thanjavur is noted for its rich arts, architecture, culture and literature ,was able to study, experience and work with experienced and notable workers in the field.