Blesson J Benny
Udaipur
Summary
To contribute to an organization’s growth through continuous learning and application of my professional skills, while advancing my career in healthcare management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager - Quality
Ananta Institute of Medical Sciences & Research Centre
Rajsamand
09.2024 - Current
- Spearheaded the NABH 6th Edition surveillance inspection through gap analyses, internal audits, and mock drills, ensuring zero major nonconformities.
- Coordinated with cross-departmental teams to validate processes, update policies, and maintain documentation compliance.
- Monitored and reported Key Performance Indicators (KPIs), quality metrics, and patient safety audits.
- Organized staff training programs on NABH 6th edition standards, and continuous quality improvement.
- Analyzed post-surveillance reports and implemented preventive measures.
Business Development Manager
Gateway International
Udaipur
06.2023 - 09.2024
- Developed and executed sales and marketing strategies to drive growth and promote services.
- Conducted research on industry trends, competitor activities, and customer needs.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Mentored team members to achieve sales targets and fostered their professional growth.
Assistant Manager - Quality
Vividus Hospitals Pvt Ltd
Bengaluru
12.2021 - 01.2023
- Developed and implemented the Quality Management System for NABH Entry Level Audit.
- Ensured compliance with safety regulations and company policies.
- Conducted training sessions for clinical and non-clinical staff.
- Analysed data from surveys or feedback forms to identify opportunities for improvement.
- Led the successful certification process and ensured compliance with accreditation standards.
- Managed daily operations and supervised the Pharmacy, Purchase, and Stores departments to optimize workflows.
Assistant Manager - Quality
Malabar Dental College and Research Centre
Malappuram, Kerala
01.2020 - 12.2021
- Designed and implemented Quality Management Systems to ensure operational efficiency.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted training for clinical and non-clinical staff on quality improvement initiatives.
- Implemented NAAC standards and successfully managed the NAAC inspection process.
Executive - Qualiy
Omega Hospitals
Kurnool, Andra Pradesh
09.2018 - 12.2019
- Conducted comprehensive departmental audits, risk assessments, mock drills, and facility inspections.
- Implementation of NABH standards and formed Committees.
- Successfully led the hospital through NABH Entry Level Audit and certification.
Education
MBA - Healthcare Management
Christ University
Bengaluru04-2018
Bachelor of Science - Computer Applications (BCA)
Aishwarya College of Education
Udaipur, Rajasthan05-2016
Skills
- Quality Management
- Leadership and Team Management
- Operations Management
- Customer Relationships
- Communication Skills
- Project Management
- Issue Resolution
- Relationship building and rapport
- Vendor Management
- Process Improvement
- Staff Training and Development
- Business Development
Certification
- CQI/IRCA Certified QMS ISO 9001:2015 Lead Auditor
- QCI/NABH - Continual Quality Improvement : Tools and Techniques
- QCI NABH Certified Internal Auditor of NABH Standards 4th Edition
- NPTEL Certified in Total Quality Management-I
- NPTEL Certified in Developing Soft Skills & Personality
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Accomplishments
- State Level Football player - 2009 -2010 (Kerala)
- University Level Athlete - 2013 (Rajasthan)
- Trained in Mixed Martial Arts (KUDO)
Affiliations
- Reading
- Singing
- Travelling
- Playing Football
Declaration
I do hereby declare that the above information is true to the best of my knowledge and belief.
Place : Blesson J Benny
Date :
Timeline
Assistant Manager - Quality
Ananta Institute of Medical Sciences & Research Centre
09.2024 - Current
Business Development Manager
Gateway International
06.2023 - 09.2024
Assistant Manager - Quality
Vividus Hospitals Pvt Ltd
12.2021 - 01.2023
Assistant Manager - Quality
Malabar Dental College and Research Centre
01.2020 - 12.2021
Executive - Qualiy
Omega Hospitals
09.2018 - 12.2019
MBA - Healthcare Management
Christ University
Bachelor of Science - Computer Applications (BCA)
Aishwarya College of Education