Blessy Mathew

• Extensive experience in Method Authoring tool (MAT).
• Involved in content development of Methods and Work Practices.
• Delivered high-quality written content that was insightful, informative and entertaining.
• Researched content topics by interviewing subject experts to create valuable, information-driven resources.
• Kept fully up-to-date with emerging technologies, platforms and best practices to help meet client objectives.
• Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
• Managed competing deadlines with efficiency.

TOOLS:

FRAME MAKER

ROBOHELP

MS Word

• Source Data Analysis, Authoring, Quality and Delivery of Manual
• Draft and update various documents like user guides, admin manual, installation guides and help files
• Analyze/Write technical information from various inputs viz., Design Requirements, Software Requirement Specifications, Beta Software, and Various Screenshots
• Analyze and gather information required for creation/revision of various Manuals and Guides from SMEs and Business Analyst
• Established Effort Estimation for completion of manual in accordance with delivery
• Performed mark-up of each sections from inputs consolidated from source data or SMEs and migrate it to Frame maker
• Follow work management tool to enter and check status of particular tasks
• Follow standard checklist to perform quality assurance review of Manuals for accuracy and completeness to Standards
• Completeness of Deliverables with timeliness and quality.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
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