Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gayatri Sravani Battar

Hyderabad

Summary

Detail-oriented Computer Support Specialist experienced in customer support operations. Delivered high levels of customer satisfaction through effective communication and issue resolution. Focused on leveraging organizational skills and time management to contribute to IT support and technical roles.

Overview

1
1
year of professional experience
5
5
Languages

Work History

Associate - Sales

Sutherland Global Services Pvt. Ltd.
10.2024 - 04.2026
  • Managed international customer queries via voice, email, and chat, ensuring effective communication and support.
  • Resolved account-related issues promptly, contributing to customer retention and satisfaction.
  • Coordinated with internal escalation teams to improve resolution speed and enhance customer satisfaction.
  • Maintained SLA compliance and consistently achieved KPI targets.

Education

B.Tech - CSE

Vignan's Institute Of Management & Technology For Women
Kondapur, Ghatkesar
06.2023

Intermediate - undefined

Narayana Junior College
Vanasthalipuram
05.2019

SSC - undefined

Nagarjuna High School
Vanasthalipuram
04.2017

Skills

  • Customer service
  • Customer communication
  • Effective communication
  • Team collaboration
  • Problem solving

Timeline

Associate - Sales

Sutherland Global Services Pvt. Ltd.
10.2024 - 04.2026

B.Tech - CSE

Vignan's Institute Of Management & Technology For Women

Intermediate - undefined

Narayana Junior College

SSC - undefined

Nagarjuna High School
Gayatri Sravani Battar