Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Warranty Manager
Atiyas Mobility
Bengaluru
09.2023 - Current
Creation of SOP as per warranty and other specific departmental work
Contributing towards strategy to improve warranty qualities and intern generate revenue in those specific fields
Coordinating with OEMs/ dealers in all warranty related claims
Benchmarking a few vehicles and understanding market requirements to cater better products
Technical Manager
My EV Stores
Bengaluru
02.2023 - 08.2024
Setting up refined process to address the warranty related claims, part movement and data logging
Training the OEMs/Dealers to adhere the same process for all warranty related topics
Coordinating with OEMs and dealers technically to verify the legitimacy of warranty claims
Coordinating with customer in handling warranty related claims
Localization of power electronic components like chargers, controllers, DC-DC and LI-Ion batteries.
Inventory management between stores<>OEMs<>Service<>Dealers
Sales Coordinator
Bounce
Bengaluru
04.2022 - 02.2023
Produced marketing collateral for use with prospective clients and designed brochures and presentations highlighting product features
Worked with production teams to assess, update and optimize delivery dates for customers
Coordinating with dealers to claim Government subsidized FAME 2/3 approvals
Created professional sales presentations and collected sales related data and reports to the management
Trained various Dealers for FAME 2/3 online claim
Handled East, north and south dealers with an overall count of 15
Drafted SOP for the dealers for all FAME related guidelines
Involved in physical visits and audit for the dealers in maintaining FAME sanity
Had a good rapport with both users and dealers for smooth operation.
Operations Coordinator
Bounce
Bengaluru
08.2018 - 02.2023
Handled company's conference logistics by maintaining a strict schedule for various Inter city/ district truck movement
Drafted SOP and was leading FIQC at a IOT fabricated customized fleet vehicles
Involved in tally of data for both vehicles and BOM parts inward vs outward
Involved in truck vs team planning and forecasting
Involved in coordination of material / vehicles with various OEM for scheduled production planning
Involved in releasing Li-Ion based batteries for production as per ERP data
Involved in maintaining quality and sanity checks of Li-Ion based batteries
Coordinated closely with RTO team and branding team for the FIQC clearance.
Ecommerce Cluster Lead
Delhivery.com
Bengaluru
01.2017 - 12.2017
Coordinated in scheduling delivery executives
Data management of tally of Inbound and Outbound shipment
Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists
Maintained Monetary transactions of the whole warehouse
Involved in orientation and onboarding/ overall resource management
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements
Met or exceeded target for on-time customer shipments.
Distributor Support Coordinator (Field Manager) at AFRICA MOBILITY SOLUTION (CFAO MOBILITY)Distributor Support Coordinator (Field Manager) at AFRICA MOBILITY SOLUTION (CFAO MOBILITY)