Teaching
Bobby Koothur
Marketing-Sales -Company Operations-Retail Operations & Expansion-Analytics
Mumbai
Summary
Results-driven Chief Operating Officer with over 30 years of experience who drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives.
Strong expertise and skill sets to enhance productivity and implement SOP's relevant to the business
Capable to monitor business dynamics and develop risk mitigation plans.
Develops and executes innovative strategies for stimulating growth and service quality. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership.
Collaborative with relentless work ethic. Top-notch performance as COO with proven track record of success leading and growing organizations.
Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations.
Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Ready to achieve company goals& vision .
Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously or Tasks with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proven Sales and Marketing skills and consistently performed on Top Line revenue achievement
Overview
31
31
years of professional experience
7
7
years of post-secondary education
6
6
Languages
Work History
COO & Group Executive Director
Reddwood Retail Pvt Ltd-Kalpakaaru Project Pvt Ltd
New Delhi
07.2012 - Current
- Led operational oversight and budgetary supervision for all India locations locations.
- Successfully diversified into b2c -Retail COCO experience centres
- Expanded manufacturing facility & capacities to address demand for retail furniture and fixtures for the worlds leading retailers expanding in India.
- Developed and implemented recommendations for service improvement.
- Identified and mitigated operational risks to minimize potential negative impacts on organization.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Established compliance & policies to promote company culture and vision.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Represented organization at external meetings and events to promote and build relationships with key stakeholders.
- Managed crisis response to minimize potential negative impacts on company.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Directed technological improvements, reducing waste and business bottlenecks.
- Oversaw divisional marketing, advertising and new product development.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Created succession plans to provide continuity of operations during leadership transitions.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Initiated strategy to drive company growth and increase market share and profitability.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Devised and presented business plans and forecasts to board of directors.
- Oversaw business-wide changes to modernize procedures and organization.
- Cultivated company-wide culture of innovation and collaboration.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Managed financial, operational and human resources to optimize business performance.
- Lead all top line revenues both from B2B and B2C as per yearly planned and envisaged and ensured that we achieved the requisite numbers
- Developed quarterly business plans to evaluate cost projections.
- Led operational oversight and budgetary supervision for multi locations
Country Manager
Dovetail Furniture Pvt Ltd
Bengaluru
12.2009 - 06.2012
- Successfully diversified into retail operations with own furniture stores.
- Negotiated with service providers and vendors to improve margins, saving substantial amount annually.
- Recruited, trained and coached teams to support company growth.
- Verified appropriately priced products and services to secure competitive advantage and desired returns.
- Recommended new business lines by surveying consumer needs and trends and tracking competitors.
- Implemented ATL and BTL strategies to elevate brand awareness and increase market share in existing markets.
- Maintained and expanded customer base by counseling a team of sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
- Researched cross geographies thoroughly to adapt sales strategies accordingly.
- Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Maintained professional, organized, and safe environment for employees and patrons.
Country Manager
Visplay India Pvt Ltd
Mumbai
01.2008 - 12.2009
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Researched on Major Retail Brands thoroughly to adapt sales strategies accordingly.
- Negotiated with service providers and vendors to improve margins, saving $[Amount] annually.
- Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
Head of Sales & Marketing
Marcus Evans India
Mumbai,Kuala Lumpur
01.2005 - 12.2007
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Evaluated performance against goals and implemented appropriate development plans.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Developed and enforced policies and procedures for compliance with company policies.
- Developed and implemented strategies to increase sales and improve customer service.
- Performed supplier risk evaluations and supported regulatory inspections.
- Developed and implemented incentive programs to increase sales and customer loyalty.
- Negotiated more favorable rates and delivery times with vendors.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Head of Retail Sales-West Zone
Gautier India Pvt Ltd - Indian Furniture Products - KK Birla
Mumbai
04.2001 - 11.2004
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Achieved Revenue Targets and West Zone for the best Performer for 3 years
- Sustained 5 Star ratings on after Sales Service nd Customer Satisfaction.
Senior Manager -Sales
Sharjah General Trading -Gulf International Shipping Group
Dubai, Sharjah
08.1993 - 02.2001
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
- Implemented and developed operational standards, policies and procedures.
- Carried out and developed social media, e-blast and public relations campaigns.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Developed proposals and presentations for internal and external audiences.
- Developed close and cordial relation with Shipping lines -Government Trade bodies and increased Ship Chandling business revenues.
Sales Executive
Godrej Veg Oils
Mumbai
01.1992 - 06.1993
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and implemented account management plans to establish customer satisfaction.
Education
Bachelors in Commerce-in Management ,Finance ,Entrepreneurial Management ,Cost Management And Economics - Marketing ,Sales,Audit And Financial Accounting
University Of Bombay
Mumbai 06.1984 - 05.1989
Masters in Commerce - Entrepreneurial Management
University Of Bombay
Mumbai 06.1990 - 05.1992
Skills
Operations oversight
undefinedAccomplishments
- Resolved product issue through consumer testing and feedback
- Achieved Performance by introducing ERP for Sales & Service tasks.
- Achieved strong client Retention through effectively helping with continuous engagement with the client and developing a satisfaction matrix
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved engineering issues with studio team which led to client appreciation and improved business revenues.
- Collaborated with internal team member's from engineering and design in the development of customized display system.
Affiliations
Furniture Suppliers Group
Retail Industry Professionals
Luxury & Lifestyle Professionals
Contract Furniture Group
Retail Construction /Store Fitout Group
Start Up Specialists Network
Store Fixtures and POP Display
India Retail
International Furniture Buyers
Retailers association of India
Additional Information
With over 30+ years of exposure in Sales , Marketing & Operations
I can execute retail roll outs ,Negotiate real estate ,Recruit & Operate large enterprises.
Additionally I am very well versed with Exports, Export documentation,Recruitment,Hiring Policies.
Exceptionally good at developing JV partnerships and Techno Commercials.
Interests
Authoring Books
Learnig new E commerce and Digital Marketing Strategies
Touring the Hills and Mountains
Learning History and Economics and their inter related business impact
Evolving Geo-Political strategies
Population and Demographic preferences
Music -LIght Indian and Western Classical -Instrumental
Teaching & Writing
Currently I am teaching Pro Bono Graduate and entrance aspirants economics and their relevance at the brass tacks level.
Also writing a book -novel on the Farmers Stir and how it impacted India for a good one year.
Timeline
COO & Group Executive Director
Reddwood Retail Pvt Ltd-Kalpakaaru Project Pvt Ltd
07.2012 - Current
Country Manager
Dovetail Furniture Pvt Ltd
12.2009 - 06.2012
Country Manager
Visplay India Pvt Ltd
01.2008 - 12.2009
Head of Sales & Marketing
Marcus Evans India
01.2005 - 12.2007
Head of Retail Sales-West Zone
Gautier India Pvt Ltd - Indian Furniture Products - KK Birla
04.2001 - 11.2004
Senior Manager -Sales
Sharjah General Trading -Gulf International Shipping Group
08.1993 - 02.2001
Sales Executive
Godrej Veg Oils
01.1992 - 06.1993
Masters in Commerce - Entrepreneurial Management
University Of Bombay
06.1990 - 05.1992
Bachelors in Commerce-in Management ,Finance ,Entrepreneurial Management ,Cost Management And Economics - Marketing ,Sales,Audit And Financial Accounting
University Of Bombay
06.1984 - 05.1989
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