Bobby Alexander Joykutty

Leading the 0→1 growth journey for Meesho AI Services (MAS), a GenAI-powered Contact Center platform offering Voice Bot + Human Agent synergy to large enterprises. Responsible for strategic hunting, revenue growth, and GTM leadership across diverse accounts in BFSI and Non-BFSI sectors.

Key Responsibilities:

• Drive new logo acquisition & achieve revenue targets across Enterprise and Mid-Market segments.
• Coach, mentor & upskill a young sales team to deliver consistent results in a startup environment.
• Collaborate with the Marketing, Product, and Operations teams to align sales efforts with the product roadmap, pricing & delivery readiness.
• Define & execute the sales GTM strategy, including the target account universe and territory planning.
• Engage with CXOs & senior decision-makers to drive automation-led CX transformation conversations.
• Monitor KPIs (ARR growth, pipeline generation, logo diversification) & ensure BANT/MEDDPICC compliance and CRM hygiene.
• Capture Voice of Customer (VOC) insights to iterate pricing and GTM strategy. Institutionalize a Sales Playbook with objection-handling frameworks, outreach scripts & competitive rebuttals.
• Conduct weekly pipeline reviews & deal clinics to accelerate closures.
• Champion the Challenger Sales methodology to drive consultative, insight-led engagements.

Key Achievements:

• Closed 3 enterprise logos across Auto, Consumer Electronics & Wearables sectors with $200K ARR in the first 8 months.
• Built a qualified sales pipeline worth $2M, with approximately $400K in advanced stages of closure.
• Established CRM governance for improved forecasting and opportunity hygiene.
• Positioned MAS as a credible player in the GenAI CX automation space through targeted campaigns and strategic partnerships.
• Transformed a non-domain sales team into a high-performing unit through structured enablement and coaching.

Led enterprise sales for Conversational AI Voice and Chat SaaS solutions, acquiring large enterprise logos across India, and driving consistent revenue growth.

• Drove enterprise sales for Voice and Chat AI solutions, acquiring new logos and expanding business across BFSI and Non-BFSI sectors.
• Managed a cross-functional sales team (Sales, Inside Sales, Pre-Sales) to achieve revenue targets, and ensure customer success.
• Built and executed strategic enterprise penetration plans, identifying key decision-makers, and tailoring solution demos to client needs.
• Led CXO-level consultative engagements, positioning automation-led solutions to reduce operational costs, and enhance customer experience.
• Partnered with Marketing, Partnerships, and Leadership teams for GTM campaigns, pricing approvals, AOP planning, and performance reviews.

Spearheaded enterprise sales for JioInteract, the world’s first AI-based Video Call Bot SaaS solution.

Key Highlights:

• Closed deals with major BFSI players, including HDFC Bank, Axis Bank, and AMFI.
• Designed customized solution pitches, ROI analyses, and business cases for enterprise clients.
• Drove sales planning, lead generation, and GTM initiatives for enterprise adoption.
• Built an analytics suite to track business KPIs on big data dashboards.

• Led enterprise sales for ILL, MPLS, and Postpaid bundled solutions across Delhi, NCR, and Punjab.
• Managed DST channels for B2B customer engagement and retention.

Enterprise Sales Lead from September 2012 to October 2014.

Started as a Product Manager for Prepaid Acquisitions from May 2011 to September 2012.

• Drove new account penetration and revenue growth for the Enterprise Voice and Data business across key verticals.
• Led account planning and direct sales efforts, ensuring consistent achievement of sales targets.
• Acted as a virtual lead, coordinating the Solution Architect, Project, Service, and Billing teams for full client lifecycle ownership.
• As Product Manager – Prepaid Acquisitions, I designed customer acquisition strategies, optimized value propositions, and launched the first All-India Prepaid Contest to boost subscriptions.

• Advanced from Category Manager – PCO Business to Product Marketing Lead – Postpaid CDMA, driving strategic product and market initiatives.
• Developed telecom products and handset upgrade programs that improved CDMA adoption and customer perception.
• Rolled out channel incentive programs to boost PCO partner performance and strengthen business KPIs.

• Progressed from Management Trainee to Area Sales Manager, leading end-to-end sales operations and driving significant market share growth for Nerolac in Goa.
• Directed sales planning, target achievement, collections, and channel expansion, while executing corporate marketing programs to strengthen brand recall