BOCCA SHRINIVASA RAO

Successfully managed a multi-site enterprise facility management (EFM) portfolio, ensuring smooth operations and exceeding client expectations.

• Streamlined Workflow: Implemented a new work order management system that reduced response time to maintenance requests by 20%.
• Cost Optimization: Negotiated a 15% reduction in vendor service fees through strategic contract negotiation.
• Enhanced Sustainability: Led a green initiative that decreased energy consumption across all facilities by 10%, resulting in significant cost savings.
• Proactive Problem-Solving: Identified a potential fire safety hazard in an MEP system, prompting preventative maintenance and averting a potential incident. (Replace with a specific example from your experience)
• Effective Communication: Established a communication plan that improved collaboration between EFM staff and internal stakeholders, resulting in a 95% satisfaction rate on service delivery.

Led the strategic oversight and day-to-day operations of a multi-site enterprise facility management (EFM) portfolio. This included:

• Planning & Controlling: Developed and implemented comprehensive plans for EFM activities, ensuring efficient resource allocation and project completion within budget and timelines.
• Budget & Cost Control: Managed and controlled EFM budgets, achieving cost savings through proactive measures and vendor negotiations.
• Financial P&L Management: Owned the financial performance of the EFM portfolio, analyzing Profit & Loss statements and identifying areas for optimization.
• KPI Achievement: Drove continuous improvement by establishing and monitoring key performance indicators (KPIs) related to service delivery, efficiency, and cost-effectiveness.
• HSE Governance: Ensured compliance with all health, safety, and environmental (HSE) regulations across all facilities.
• Contract Management: Negotiated, managed, and ensured vendor contracts aligned with EFM goals and delivered optimal value.
• MIS Reporting: Implemented and maintained robust Management Information Systems (MIS) to generate accurate and timely reports for informed decision-making.
• MEP Operations: Oversaw the smooth operation and maintenance of Mechanical, Electrical, and Plumbing (MEP) systems across all sites.
• Asset Management: Managed the repair, maintenance, and replacement of office equipment, furniture, and fit-outs, ensuring a well-maintained and functional work environment.
• Inventory Control: Established and maintained efficient inventory management practices to optimize stock levels and minimize costs.
• Sourcing & Procurement: Led the sourcing and procurement of EFM-related materials and services, ensuring best value and timely delivery.
• Vendor Management: Built and maintained strong relationships with vendors, fostering collaboration and achieving mutually beneficial outcomes.
• Stakeholder Management: Effectively liaised with internal and external stakeholders, ensuring alignment and addressing concerns promptly.
• Self-motivated, with a strong sense of personal responsibility.

Led the strategic oversight and day-to-day operations of a multi-site enterprise facility management (EFM) portfolio. This included:

• Planning & Controlling: Developed and implemented comprehensive plans for EFM activities, ensuring efficient resource allocation and project completion within budget and timelines.
• Budget & Cost Control: Managed and controlled EFM budgets, achieving cost savings through proactive measures and vendor negotiations.
• Financial P&L Management: Owned the financial performance of the EFM portfolio, analyzing Profit & Loss statements and identifying areas for optimization.
• KPI Achievement: Drove continuous improvement by establishing and monitoring key performance indicators (KPIs) related to service delivery, efficiency, and cost-effectiveness.
• HSE Governance: Ensured compliance with all health, safety, and environmental (HSE) regulations across all facilities.
• Contract Management: Negotiated, managed, and ensured vendor contracts aligned with EFM goals and delivered optimal value.
• MIS Reporting: Implemented and maintained robust Management Information Systems (MIS) to generate accurate and timely reports for informed decision-making.
• MEP Operations: Oversaw the smooth operation and maintenance of Mechanical, Electrical, and Plumbing (MEP) systems across all sites.
• Asset Management: Managed the repair, maintenance, and replacement of office equipment, furniture, and fit-outs, ensuring a well-maintained and functional work environment.
• Inventory Control: Established and maintained efficient inventory management practices to optimize stock levels and minimize costs.
• Sourcing & Procurement: Led the sourcing and procurement of EFM-related materials and services, ensuring best value and timely delivery.
• Vendor Management: Built and maintained strong relationships with vendors, fostering collaboration and achieving mutually beneficial outcomes.
• Stakeholder Management: Effectively liaised with internal and external stakeholders, ensuring alignment and addressing concerns promptly.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.

Thrived in a fast-paced environment, managing all aspects of Facilities & Administration for a multi-tenant building at Global Village Tech Park.

• Corporate Real Estate & Space Management: Optimized space utilization by 20% through strategic space planning and reconfiguration, maximizing efficiency and cost savings.
• Project Management: Successfully led office remodeling projects within budget and on schedule, ensuring minimal disruption to tenants.
• Technical Services & Operations: Oversaw the smooth operation and maintenance of PHE, MEP systems, and soft services, guaranteeing a comfortable and functional work environment.
• Employee Services & Vendor Management: Streamlined vendor management processes and fostered strong relationships, leading to improved service delivery and cost control.
• Budget & Cost Control: Implemented cost-saving measures through digitization and automation initiatives, achieving a budget variance of less than 5%.
• Policy & Process Development: Developed and implemented comprehensive policies for physical security management, EHS, and cafeteria operations, ensuring compliance and a safe environment.
• Established preventative maintenance schedules, resulting in reduced downtime and increased productivity.
• Reduced energy consumption for cost savings by installing energy-efficient lighting and HVAC systems.
• Improved overall facility efficiency by implementing streamlined maintenance processes and procedures.

Oversaw a comprehensive Facility Management portfolio for a 200,000 Sq Ft multi-tenant property in Manyata Tech Park, ensuring a seamless tenant experience and regulatory compliance.

• Managed Diverse Services: Led a team responsible for Technical Services (e.g., PHE, MEP), Soft Services (e.g., cleaning, landscaping), and Employee Services, guaranteeing a well-maintained and functional environment.
• Vendor Management & Cost Optimization: Negotiated and managed vendor contracts, fostering cost-effective service delivery and exceeding budget expectations.
• Safety & Environmental Champion: Ensured strict adherence to safety and environmental regulations, implementing proactive measures to minimize risks and promote sustainability.

Directed the comprehensive operation of a facility, ensuring optimal performance of buildings, critical equipment, and services.

• Facilities & Operations Management: Overseen all aspects of building maintenance, critical equipment operations (HVAC, electrical, security), and soft services (housekeeping, landscaping, pest control) through a dedicated team.
• Strategic Planning & Budgeting: Developed annual maintenance budgets, implemented cost-saving strategies, and monitored key performance metrics (KPIs) for continuous improvement.
• Compliance & Risk Management: Ensured adherence to safety regulations, conducted audits, and proactively addressed potential hazards.
• Vendor Management & Procurement: Managed vendor relationships, negotiated contracts, and approved invoices for various services.
• Project Management: Led office expansion projects, overseeing equipment installation, maintenance, and repairs.

Managed all aspects of facility operations, encompassing budgeting, asset management, vendor contracts, and service quality.

• Financial Planning & Budget Control: Prepared, reviewed, and managed annual budgets, justifying building expenditures, analyzing operating expenses, and identifying cost-saving opportunities.
• Asset Management & Procurement: Managed company assets (vehicles, communication, access cards), negotiated and oversaw service contracts (AMCs) for infrastructure equipment and office supplies.
• Vendor Management & Contract Negotiation: Negotiated favorable terms with vendors for AMCs, security services, catering, and other building services, ensuring cost-effectiveness and quality.
• Facility Services & Compliance: Oversaw preventive maintenance of equipment, managed office canteen operations with quality control, ensured security protocol adherence, and conducted evacuation drills.

• Managed Multi-tenant facility of 60,000Sq Ft
• Upkeep of office facilities and manage Safety, Security, Access control and visitor movement per the Policies and Procedures
• Managed the physical security standards as per ISO 27001 guidelines
• Incident management and tracking all the incidents which comply with ISO 27001
• Prepare the MIS reports and review with senior management team
• To ensure smooth operations of engineering systems including Air conditioning, Electrical systems and Automatic Security Systems
• To manage soft services mail room, stationary, cafeteria and pantry operations
• Preventive maintenance for critical equipment’s Review and analyses the service provider’s performance.

• Provide technical support for all engineering changes or modifications required for existing domestic building set up.
• Oversaw work of technical team and tracked progress against assignment objectives.
• Delivered service levels in line with agreements by coordinating on-site support or remote assistance.

• Power Plant Operations: Managed a 3x1250 KVA power plant with high voltage (HT) transformers, diesel generators (DGs), and a distribution substation.
• Equipment Expertise: Overseen the operation of HT motors and ensured proper functioning of the entire power generation and distribution system.
• Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.