Boddu Suresh Babu
Tirupati
Summary
Dynamic banking professional with a proven track record at Bank of Baroda, excelling in NPA recovery and asset quality management. Adept at fostering strong relationships and mentoring teams, I thrive under pressure, achieving significant results, including reducing NPAs. Positive, strong-minded, and goal-oriented approach. Passionate about continuous learning and staff development, I bring effective communication skills in multiple languages.
Now, seeking to take on greater responsibility as a Region Head in the rank of Assistant General Manager or higher to drive growth and performance across multiple markets.
Overview
14
14
years of professional experience
Work History
Branch Head
Bank of Baroda
Guntur
06.2025 - Current
- Currently working as branch head in Andhra Pradesh. Meeting and stitching up relationship with customers and various stake holders.
Deputy Regional Manager of Calicut Region
Bank of Baroda
Calicut
08.2024 - 05.2025
- This role was a very precious one for me, as it was like a roller coaster experience. Managing 61 branches in all parameters was a quiet, heartfelt, challenging job. This role made me tougher with an absolute calmness.
- This role has truly made me to identify my real potential and actually what I am made of. The designation unleashed all my skills and vigor.
- I made my region 8th among 144 regions (at the bank level) in asset quality, and I also made my region the 1st to achieve both pullback and NPA recovery targets in our zone.
- Put systems and procedures in the proper place to reduce risks and sustain them.
- Given the utmost priority to ethical, sustainable, and inclusive business growth.
- Facilitated regular meetings with senior management to review progress towards goals.
- Provided guidance and mentorship to junior staff members on projects.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assisted in developing annual business plans for each department in the region.
- Ensured compliance with all applicable laws, regulations, and standards within the region.
- Reviewed monthly reports from all departments in order to evaluate overall performance.
Faculty & Learning Head in Baroda Academy
Bank of Baroda
Ernakulam
07.2019 - 07.2024
- The teaching profession has been one of my passions since childhood. The bank has provided an opportunity to make my dream come true by selecting me as faculty in our in-house training system.
- My domains as faculty were Credit, MSME, Recovery and soft skill training.
- I proudly say that my classes were the most awaited sessions, with 100% engagement, enlightenment, and education.
- My sparkling career had become more luminous with the promotion to Chief Manager (Scale IV) in July 22.
- Encouraged staff to attend weekly quizzes and certificate courses in our bank's e-learning apps.
- As part of the faculty curriculum, I undertook research work and study papers. Some of my outcomes were implemented by the bank. Like delegating the sanction power of home loan top-ups to branch managers, unifying jewel loan opening menus, and ensuring knowledge updates on a weekly basis by keeping a system login check.
- Every single session of mine was aimed at transforming staff into competent, ethical, innovative, customer-centric, outcome-focused, and socially responsible bankers.
- later I became Learning Head of zonal academy, Ernakulam. During the period, I made my zone achieve 100% training credits for all staff in the zone. I also made my zone as No. 1 zone in continuous learning. (in which I was instrumental in making completion of mandatory courses by all staff in the zone)
Head of NPA Recovery and Collection Dept at Region
Bank of Baroda
Madurai
12.2015 - 07.2019
- Reduced NPA levels from the previous year, i.e., to 178 Cr from 184 Cr in the first year of my tenure.
- My untiring dedication brought me another feather in my cap, i.e., I got elevated to Senior Manager level (Scale III) in July 2016.
- Conducted and coordinated many recovery camps, Lokadalats, SARFAESI auctions, filed and followed up on suit files, and tracked down hardcore NPA borrowers in the entire region.
- This is the most job satisfying period for me in this organization till then.
- Brought down many tough borrowers to the door steps of our Bank and made sizeable recovery from them.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for the achievement of NPA recovery targets and the containment of fresh slippages.
Branch Manager
Bank of Baroda
Mandapam, Rameswaram
12.2013 - 12.2015
- Was instrumental in the consolidation of the branch from a vulnerable state to a very strong and highly compliant branch.
- Reduced NPAs from 6.84 Cr to 2.70 Cr in just 2 years by conducting many area-specific recovery campaigns.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- My passionate achievements in NPA recovery were drawn attention of my top management and was given a call to head NPA recovery and Collection department Heat at our Regional Office.
Operations Incharge
Bank of Baroda
Palakkad
06.2012 - 12.2013
- Provided an enhanced experience to customers. Ensure a smile on my customers' faces.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Ensured systems and procedures are in line with the bank's guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- My integrity and dedication were recognized by my organization, and I was given a promotion to Manager (Scale II) level in July2012.
Credit Officer
Bank of Baroda
Kottayam
01.2011 - 06.2012
- Achieved set targets in the retail loan segment.
- Ensured sustainable growth in advance.
- Responded promptly and professionally to inquiries from customers regarding their accounts.
- Streamlined the systems and procedures in credit, and thereby ensured a highly compliant branch.
- Identified areas where improvements could be made in the existing process for granting credits.
- Monitored customer account activity to identify any potential risks or issues.
- Reviewed credit applications and financial statements to determine customer creditworthiness.
- Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
- Performed periodic audits on customer accounts in order to verify accuracy of information provided by applicants.
- Worked closely with collections departments in order to ensure timely payments from customers.
Education
Bachelor in Computer Applications - Computers, Finance And Managements
ZPH School
Bhakarapet05-2001
Skills
- Results-driven professional with a proven track record in team leadership and regional level operations
- Credit Analyst, Credit Risk Management, recovery and collection
- Having an unmatched experience as Corporate trainer in credit & credit risk management and soft skills Can speak, read, and write in English, Hindi, Telugu, Tamil, and Malayalam
- Keen to learn, listening skills, ever lasting patience
- Expert in tackling difficult situations
- Adoptability, Passionate and loyalty
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Malayalam
Advanced (C1)
C1
Accomplishments
- Secured 1st prize for my study paper on Gold loans
Timeline
Branch Head
Bank of Baroda
06.2025 - Current
Deputy Regional Manager of Calicut Region
Bank of Baroda
08.2024 - 05.2025
Faculty & Learning Head in Baroda Academy
Bank of Baroda
07.2019 - 07.2024
Head of NPA Recovery and Collection Dept at Region
Bank of Baroda
12.2015 - 07.2019
Branch Manager
Bank of Baroda
12.2013 - 12.2015
Operations Incharge
Bank of Baroda
06.2012 - 12.2013
Credit Officer
Bank of Baroda
01.2011 - 06.2012
Bachelor in Computer Applications - Computers, Finance And Managements
ZPH School
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