Summary
Overview
Work History
Education
Skills
Websites
Areas Of Interest
Leadership Experience
Hobbies and Interests
Disclaimer
Accomplishments
Certification
Languages
Timeline
RegisteredNurse
BODDU SUSHMITHA

BODDU SUSHMITHA

Hyderabad

Summary

Dynamic and accomplished Assistant Medical Superintendent with a proven track record of driving operational excellence and delivering high-quality patient care. Skilled in creative problem-solving, customer relations, and effective time management. Adept at leading teams and fostering a culture of continuous improvement. Possess a Master's Degree in Hospital Administration and an Undergraduate degree in Bachelor's in Dental Surgery, complemented by a strong dedication to ongoing professional development. Highly motivated administration manager with a background in hospital administration and a strong focus on staff management and training. Proficient in Microsoft Excel, Word, and PowerPoint, with exceptional communication and customer service skills. Adept at handling conflict and thriving in fast-changing environments. Experienced in healthcare leadership, with a background in Hospital Administration and a strong focus on leadership, communication, and working under pressure. Seeking a challenging position to contribute leadership, strategic planning, and operational expertise to a dynamic healthcare institution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assisstant Medical Superintendent

Asian Institute of Gastroenterology-AIG Hospitals
Hyderabad
04.2024 - Current
  • Collaborate with the Medical Superintendent to oversee the daily operations and management of Asian Institute of Gastroenterology-AIG Hospitals.
  • Provide leadership and guidance to medical and non-medical staff to ensure efficient delivery of high-quality patient care services.
  • Actively participate in strategic planning and decision-making processes to enhance the hospital's operational efficiency and effectiveness.
  • Supervise and coordinate various administrative functions, including scheduling, budgeting, and resource allocation, to optimize hospital resources.
  • Implement and monitor quality improvement initiatives to maintain compliance with regulatory standards and enhance patient safety and satisfaction.
  • Foster a collaborative and supportive work environment by promoting effective communication and teamwork among hospital staff.
  • Serve as a liaison between different departments to facilitate seamless coordination and integration of services.
  • Stay abreast of developments in healthcare management and administration to continuously improve hospital operations and outcomes.

Clinical Administrator

Asian Institute of Gastroenterology-AIG Hospitals
Hyderabad
11.2021 - 04.2024

· Provide oversight for clinical operations, ensuring compliance with regulatory standards, and maintaining high-quality patient care.

· Develop and implement strategic initiatives to enhance operational efficiency, streamline workflow, and optimize resource utilization.

· Collaborate with medical staff, nursing teams, and support staff to foster a collaborative and patient-centered care environment.

· Conduct regular assessments of clinic processes and workflows, identifying areas for improvement and implementing solutions to enhance efficiency.

· Manage and monitor budgets, allocate resources effectively, and control costs without compromising patient care standards.

· Coordinate with various departments to implement and maintain electronic health record systems, ensuring seamless communication and data integrity.

Quality Manager

Medicover Hospitals
07.2020 - 11.2021
  • Certification of The National Accreditation Board for Hospitals & Healthcare Providers (NABH) in India offers accreditation for healthcare organizations at different levels, including Full Accreditation and Entry-Level Accreditation for 3 branches of Medicover Hospitals, Madhapur
  • Developed and implemented a robust quality management system, resulting in improvement in overall product quality
  • Conducted regular audits to ensure compliance with industry standards and regulatory requirements, maintaining a 90 % increase in audit scores
  • Led cross-functional teams to identify and address root causes of quality issues, resulting in a 92 % reduction in defects and customer complaints
  • Established and monitored key performance indicators (KPIs) to measure and improve quality performance, achieving a 100 % improvement in key metrics within 6 months
  • Developed and delivered comprehensive training programs to enhance quality awareness and foster a culture of continuous improvement
  • Conducted thorough inspections and testing of products to ensure compliance with quality standards and specifications
  • Analyzed and documented quality data, identified trends, and recommended corrective actions to improve overall quality
  • Assisted in the development of standard operating procedures (SOPs) to ensure consistency and adherence to quality standards.

Healthcare Administration Intern

Apollo Hospitals, Jubilee Hills
Hyderabad
01.2020 - 04.2021
  • Assisted in daily administrative tasks, including patient record management, appointment scheduling, and billing
  • Participated in meetings with department heads to understand the organizational structure and workflow of the hospital
  • Observed and learned about regulatory compliance, quality improvement initiatives, and patient satisfaction strategies
  • Contributed to the development of reports and presentations on various aspects of hospital administration.

Education

Applied Business Analytics -

Indian School of Business
01.2023

Masters in Hospital Administration -

Prasanna school of public health, Manipal University, Manipal
01.2020

Bachelors in dental surgery -

Kamineni Institute of Dental Sciences, Narketpally, Telangana
01.2018

Intermediate -

Sri Chaitanya Junior College, Hyderabad
01.2012

SSC -

Narayana concept school, Hyderabad
01.2010

Skills

  • Healthcare Administration
  • Strategic Planning
  • Regulatory Compliance
  • Staff Development and Management
  • Electronic Health Records (EHR) Systems
  • Interdepartmental Collaboration
  • Quality Improvement Initiatives
  • Conflict Resolution
  • Communication and Leadership

Areas Of Interest

  • Healthcare Leadership and Management
  • Quality Improvement and Patient Safety
  • Health Information Technology (HIT)
  • Patient-Centred Care
  • Financial Management
  • Interdepartmental Collaboration
  • Regulatory Compliance
  • Continuing Education and Professional Development
  • Risk Management
  • Ethical Practices and Patient Advocacy

Leadership Experience

  • Healthcare Administration Club, Manipal University, Manipal, Karnataka, 04/2018, 04/2020, Actively participate in club activities focused on healthcare administration topics., Attend workshops and seminars to stay informed about current trends and challenges in healthcare management.
  • Field Investigator, National Health Resource Repository (IQVIA), City, State, 03/2019, 04/2019, An initiative of the Central Bureau of Health Intelligence, Ministry of Health and Family Welfare (Government of India)., Conducted on-site investigations and data collection activities to gather information on healthcare facilities and resources., Collaborated with healthcare institutions, government agencies, and local authorities to ensure accurate and comprehensive data collection., Implemented standardized data collection protocols to maintain consistency and reliability across the repository., Verified and validated collected data to ensure accuracy and adherence to quality standards., Addressed queries and concerns from healthcare providers, fostering positive relationships to facilitate ongoing data collection efforts., Compiled and submitted detailed reports on findings, contributing to the overall enhancement of the National Health Resource Repository

Hobbies and Interests

  • Classical Dance
  • Playing indoor and outdoor games
  • Watching movies

Disclaimer

All the information mentioned in the resume is correct to the best of my knowledge and belief.

Accomplishments

· Completed Leadership Development retreat by MAYO Clinic care network at AIG Hospitals by Dr Richard Winters.

· Participated in ENDOCON 2022 CONFERENCE organized in AIG Hospitals by Dr Nageshwar Reddy - Chairman & Managing Director.

· Attended the CME on Sepsis-Diagnosis and Management—during the Sepsis Awareness Week 2022 organized by AIG Hospitals, Hyderabad.

· Participated in the ANTIMICROBIAL Awareness Walkathon conducted by AIG hospitals on November 20, 2022.

· Completed Basic life support as per the recommendations of AHA Guidelines from AIG hospitals, Hyderabad, by Dr Naveen Reddy – Medical Director

· Volunteered as a counselor for Blood Donation camps conducted by Kasturba Hospital, Manipal.

· Participated in “CME- Achieving and Sustaining Process Improvement in Hospitals,” organized by the Department of Hospital Administration, Yenapoya Medical College, Mangalore.

Certification

  • Completed the certification program on the implementation of JCI standards for hospitals.
  • Completed the certification program on the implementation of NABH 5th edition standards for hospitals.
  • Completed certification program on interactive workshop on Clinical Audit by National Accreditation Board for Hospitals & Healthcare Providers.
  • I completed an online Green Belt certification course in Lean Six Sigma methodology and Organization (Advanced) conducted by the University System of Georgia – Kennesaw State University.

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Assisstant Medical Superintendent

Asian Institute of Gastroenterology-AIG Hospitals
04.2024 - Current

Clinical Administrator

Asian Institute of Gastroenterology-AIG Hospitals
11.2021 - 04.2024

Quality Manager

Medicover Hospitals
07.2020 - 11.2021

Healthcare Administration Intern

Apollo Hospitals, Jubilee Hills
01.2020 - 04.2021

Applied Business Analytics -

Indian School of Business

Masters in Hospital Administration -

Prasanna school of public health, Manipal University, Manipal

Bachelors in dental surgery -

Kamineni Institute of Dental Sciences, Narketpally, Telangana

Intermediate -

Sri Chaitanya Junior College, Hyderabad

SSC -

Narayana concept school, Hyderabad
  • Completed the certification program on the implementation of JCI standards for hospitals.
  • Completed the certification program on the implementation of NABH 5th edition standards for hospitals.
  • Completed certification program on interactive workshop on Clinical Audit by National Accreditation Board for Hospitals & Healthcare Providers.
  • I completed an online Green Belt certification course in Lean Six Sigma methodology and Organization (Advanced) conducted by the University System of Georgia – Kennesaw State University.
BODDU SUSHMITHA