Bodhika Darokar
Mumbai
Summary
A development professional who is detail-oriented, driven and dedicated to undertake roles that aim to achieve global and local climate resilience, as well as just and sustainable communities through research, advocacy, and participatory processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Researcher
Social Value Portal
- Carried out research to maintain the upkeep of proxies used to measure social impact within local communities of the UK.
- Carried out research to build new proxies for measuring non-financial/qualitative data to measure the impact of the SDGs.
- Contributed to policy development of private and public sector organisations.
Seller Support Associate
Amazon
05.2021 - 07.2021
- Enhanced customer satisfaction by efficiently addressing and resolving support issues - interacted with Amazon sellers for providing advice and information, and for solving queries related to branding, payments, technical glitches, etc.
- Managed high volume of daily cases, ensuring timely resolution for optimal seller experience.
- Strengthened relationships with sellers through personalized support and follow-up communications, both written and verbal.
- Coordinated with colleagues and team members to meet targets well within deadlines, and to improve individual quality of delivery.
Paid Intern
The Energy and Resources Institute (TERI)
06.2019 - 05.2020
- Part of a team that carried out a water audit for the Titan Company (Tata) to develop a rainwater harvesting system capable of fulfilling water requirements with sustainable alternatives.
- Tracked and presented the progress of the project to the stakeholders, liaised with them and prepared a detailed report of the project.
- Studied the energy consumption patterns of domestic, commercial, agricultural, and industrial units for an energy project for the Government of Karnataka (BESCOM).
- Led the collection of quantitative and qualitative data by carrying out vigorous field visits, surveys and interviews.
- Assisted in hosting the conference on 'Approaches to Shaping Climate Resilient Agriculture' held on 28th February, 2020.
- Worked with Microsoft Office during the entire course of the internship to deliver engaging presentations, and update and organise project information.
- Involved in raising awareness about energy saving and cost-effective government schemes such as UJALA, within urban and rural communities across 8 districts to bring about behavioural change.
- Helped in CSR initiatives such as inculcating environmental education in state schools and mobilising youth for green events.
- Took detailed meeting minutes, prepared meeting rooms, and compiled research and paperwork to support executive.
Research Intern
International Maritime Organization (IMO)
11.2018 - 11.2018
- Conducted desk-based research, gathered, compared resources for the Bachelor's dissertation at the Maritime Knowledge Centre.
- Attended UN Conferences for gaining first-hand information, and to gain an understanding of related discussions around the subject area.
- Interacted closely with global professionals for guidance and inputs for producing a fruitful study, while maintaining confidentiality about critical information.
Policy Research and Advocacy Intern
Centre for Legislative Research and Advocacy (CLRA)
04.2018 - 05.2018
- Brainstormed topics with colleagues, studied policy impacts and outcomes, and conducted desk-based as well as primary research by conducting interviews at different scales to learn about, and shed light on the ground reality.
- Liaised and interacted with stakeholders for conducting structured and semi-structured interviews, and prepared questionnaires for Members of Parliament and other policymakers.
- Prepared and authored articles for Delhi Post on themes around social and development policy, planning and advocacy through primary and secondary research.
- Sourced, organised and distributed articles required to meet other departmental needs.
Research and Advocacy Intern
Centre for Study of Society and Secularism (CSSS)
04.2017 - 05.2017
- Prepared innovative modules aiming toward behavioural change; for spreading awareness against communal violence, and for building harmony among local religious communities.
- Investigated 2 cases of communal violence through field visits - carried out informal interviews and interactions within the local community to understand the sentimentality for better outreach and advocacy of secularism.
- Prepared and authored intensive and detail-oriented reports of the investigated cases for the 'Secular Perspective' journal.
- Researched, updated and organised data pertaining to communal violence in India, took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support executive.
Education
Master's Diploma (Interim) - Environment And Sustainable Development
University College London (UCL)
LondonBachelor of Arts - Social Sciences
Tata Institute of Social Sciences
Mumbai, Maharashtra03.2019
Skills
- Qualitative and quantitative research
- Report writing
- Participatory planning and local resource management
- Community engagement, advocacy and outreach
- Data collection through varied methodologies
- Academic writing
- Stakeholder analysis and management
- Microsoft Office
- Critical thinking
- Customer Service
- Field work and lived experience of urban and rural settings
Certification
- Completed the online course 'Introduction to Sustainable Finance', United Nations.
- Completed the online course 'Cities and Climate Change', United Nations.
Languages
English
Hindi
Marathi
Accomplishments
- OVERDUE Learning Alliance - 'Work, Not Duty'
- 'Financially inclusive India! Are we?' - Centre for Financial Accountability and Delhi Post, 2018
- 'Desecration of the Cross in Santacruz' - Secular Perspective journal of Centre for Study of Society and Secularism, 2017.
https://overdue-justsanitation.net/outputs/overdue-msc-esd-learning-alliance/
https://www.youtube.com/watch?v=wlJKntciRX0&t=1s
https://www.cenfa.org/financially-inclusive-india-are-we/
https://delhipostnews.com/financially-inclusive-india-are-we/
https://csss-isla.com/secular-perspective/desecration-of-the-cross-in-santacruz-a-fact-finding-report/
Timeline
Seller Support Associate
Amazon
05.2021 - 07.2021
Paid Intern
The Energy and Resources Institute (TERI)
06.2019 - 05.2020
Research Intern
International Maritime Organization (IMO)
11.2018 - 11.2018
Policy Research and Advocacy Intern
Centre for Legislative Research and Advocacy (CLRA)
04.2018 - 05.2018
Research and Advocacy Intern
Centre for Study of Society and Secularism (CSSS)
04.2017 - 05.2017
Researcher
Social Value Portal
Master's Diploma (Interim) - Environment And Sustainable Development
University College London (UCL)
Bachelor of Arts - Social Sciences
Tata Institute of Social Sciences
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