Bodhisattwa Guha

Results-driven Data Analyst with nearly 4 years of experience in database management, data analysis, and visualization. Proficient in SQL, Python, and Power BI, with a proven track record of enhancing data accuracy, automating processes, and delivering actionable insights. Skilled in developing interactive dashboards, forecasting, and optimizing data management practices to support strategic decision-making and process improvement.

Data Analytics Project: Performance Review for UK Outbound Contact Center

• Analyzed performance across three separate teams within a UK outbound contact center, using Power BI to identify key trends and actionable insights.
• Automated data collection processes, reducing manual effort by 20% and improving data accuracy.
• Developed interactive dashboards for real-time monitoring of team performance and decision support.
• Provided strategic recommendations that led to a 10% improvement in process efficiency.

Implementation of Data Warehousing Setup

• Implemented a structured database server to systematically store raw data from CRM, surveys, and point-of-sale transactions, enhancing data organization and accessibility.
• Automated data storage processes, reducing manual tasks and errors, leading to higher data accuracy.
• Streamlined data cleaning and transformation by centralizing data storage, making data preparation more efficient.
• Optimized data management practices for more effective future analysis and informed decision-making.

ASP.NET(Using C#) from TCS ION