Bodrul Islam

• Checked inventory for required supplies and made lists for needed cleaning products.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
• Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
• Polished furniture and room accessories to keep all areas bright and fresh.

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of
cleanliness are met.
Scheduling staff shifts and organizing replacements as required.
Investigating and addressing complaints regarding poor housekeeping service.
Providing training to the housekeeping staff.
Regularly taking inventory of cleaning supplies and ordering stock as needed.
Issuing cleaning supplies and equipment to housekeeping staff as needed.
Screening housekeeping applicants, and recommending promotions, transfers, and dismissals.
Performing various cleaning duties in instances of staff shortages.
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all area

• Monitored cleanliness of lobby, swimming pool and other common areas.
• Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
• Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
• Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
• Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
• Stocked room attendant carts with supplies to keep carts organized and clean.
• Communicated with maintenance team on damages to repair.

• Responded promptly to guests' requests for additional amenities or services such as extra pillows or blankets.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
• Followed guidelines established by health department while disposing of waste material from guest rooms.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
• Monitored cleanliness of lobby, swimming pool and other common areas.
• Removed soiled linens and articles from rooms and delivered to laundry area.
• Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
• Maintained cleanliness of public areas such as lobbies, hallways, elevators and stairwells by sweeping, mopping, scrubbing and polishing floors.
• Checked out departing guests' rooms ensuring everything is left in good condition.
• Cleaned guest rooms and bathrooms, including vacuuming carpets, dusting furniture and fixtures, making beds with fresh linens, replacing towels and amenities.