Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Business Analyst
Amazon Development Center India Pvt Ltd.
Hyderabad
02.2017 - Current
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Executed analysis of risks and identified risk mitigation strategies.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Team Lead
A2H Soft Solutions
Hyderabad
01.2016 - 01.2017
Reported on updates to project specifications and progress.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Tracked receipts, employee hours and inventory movements.
Managed schedules, accepted time off requests and found coverage for short shifts.
Coached team members in techniques necessary to complete job tasks.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Directed and supervised team of 48 engaged in Process and performance development
Education
Bachelor of Science - Computer Science
Acharya Nagarjuna University
Andhra Pradesh
05.2016 - 12.2019
Skills
Data analysis
Accomplishments
Earned the Best ALA Support for Workflow Team Award for 2 years in a row for documenting and onboarding the Operations team on business processes.
Awarded 3 times with Customer Obsession Award.
Created multiple reports as part of streamlining to achieve the best results for newly launched tools.
Launched multiple business across North America and Canada, along with new skill launches in UK Consumer business.
Technical Executive at Amazon Development center India Pvt. Ltd through Shankar Electrical Services India Pvt. LtdTechnical Executive at Amazon Development center India Pvt. Ltd through Shankar Electrical Services India Pvt. Ltd
MIS & Finance Executive at Amazon Development center India Pvt Ltd (Account) Starcrest services Pvt Ltd (On role)MIS & Finance Executive at Amazon Development center India Pvt Ltd (Account) Starcrest services Pvt Ltd (On role)
Team Manager CS Operations Customer Service at Amazon Development Center India Pvt. Ltd. (Hyd 20)Team Manager CS Operations Customer Service at Amazon Development Center India Pvt. Ltd. (Hyd 20)