Bondili Venkata Sai Nagaraju Singh
Vijayawada
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hardware Computer Repair Technician
MicroComp Solutions
Vijayawada
12.2017 - 06.2018
- Diagnosed hardware problems by running tests and troubleshooting techniques
- Replaced defective components such as motherboards, hard drives, RAM, CPUs, power supplies, and video cards
- Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements
- Repaired or replaced broken parts of a computer such as cables, connectors, fans
- Tested peripherals such as printers and scanners to ensure compatibility with the system
- Disassembled computer systems to troubleshoot and resolve hardware issues
Customer Care Executive
First Source Solutions
Vijayawada
09.2015 - 06.2017
- Inbond Process
- Calls Receiving
- Explaining the Recharge Plans
- Customers problems Resolving
- Processed orders, returns, exchanges, and refunds efficiently according to company policies
- Resolved billing issues and disputes through effective problem solving techniques
- Worked as a Vodafone Customer Care Executive
- Friendly Nature
- Easy to Understand
Education
B.Tech(C.S.E) - Computer Science Of Engineering
D.J.R College Of Engineering Technology
Vijayawada, India12.2023
Diploma (D.C.S.E) - Diploma Computer Science Of Engineering
V.K.R & V.N.B Polytechnic College
Gudiwada, India12.2014
Some College (No Degree) - 10th Secondary Education
S.K.P.V.V Hindu High School
Vijayawada, India06.2010
Skills
- Oracle SQL
- Oracle PLSQL
- SQL Fundamentals: DDL, DML, DCL, TCL
- Query Writing: Joins, Subqueries, Indexing, Stored Procedures
- Data analysis: aggregations, functions, views
- Normalization & Optimization
- Manual Testing
- Test Case Design & Execution
- Bug Tracking & Reporting (JIRA)
- SDLC & STLC
- Functional & Regression Testing
- Black Box Testing
- Agile methodology
Languages
- Telugu, First Language
- English, A1 Beginner
- Hindi, A1 Beginner
Timeline
Hardware Computer Repair Technician
MicroComp Solutions
12.2017 - 06.2018
Customer Care Executive
First Source Solutions
09.2015 - 06.2017
B.Tech(C.S.E) - Computer Science Of Engineering
D.J.R College Of Engineering Technology
Diploma (D.C.S.E) - Diploma Computer Science Of Engineering
V.K.R & V.N.B Polytechnic College
Some College (No Degree) - 10th Secondary Education
S.K.P.V.V Hindu High School
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