Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Cuevas

Griffith

Summary

Compassionate professional with extensive experience in case management and client advocacy. Known for strong organizational and conflict-resolution skills, eager to leverage expertise in supporting individuals and families.

Overview

18
18
years of professional experience

Work History

Stay at home wife & mother

NA
Griffith
07.2018 - Current

Compassionate, organized, and resilient individual with a background in managing family and household responsibilities, budgeting, event planning, providing emotional support, and navigating complex interpersonal dynamics. Bringing over seven years of experience as a full-time caregiver, with a passion for helping others, advocacy, and family services. Equipped with strong communication, conflict resolution, and crisis management skills. Eager to rejoin the workforce with fresh energy and commitment!

ISSA

Suburban Access Inc.
Homewood
10.2009 - 07.2018

Advocated for over 70 individuals with disabilities to secure necessary support services. Developed monthly case notes and reports to document client progress. Ensured client satisfaction by identifying alternative services when desired.
Cultivated relationships within the community to facilitate resource access. Collaborated with Department of Human Services and state agencies for comprehensive support.
Maintained regular communication with guardians to provide updates and assistance. Delivered daily customer service to clients, addressing inquiries and concerns.

Case Manager/Day Program Mgr.

Specialized Training for Adult Rehabilitation
Murphysboro
06.2007 - 07.2009

Supervised staff and clients in fast-paced environment to enhance service quality. Coordinated meetings and appointments for optimal scheduling efficiency. Produced monthly reports to monitor performance metrics. Facilitated meetings to drive project goals and team collaboration. Assisted clients with financial management strategies to promote stability. Taught clients in classroom setting to improve skills and knowledge. Counseled clients daily, addressing needs and providing support. Maintained electronic and paper files for accurate record-keeping.

Education

Bachelor of Science - Healthcare Management

Southern Illinois University, Carbondale
Carbondale, IL
12-2003

Skills

  • Case management
  • Client advocacy
  • Budgeting and finance
  • Crisis intervention
  • Event planning
  • Community resource navigation
  • Organizational skills
  • Friendly, positive attitude
  • Written communication
  • Verbal communication
  • Conflict resolution
  • Interpersonal communication

Timeline

Stay at home wife & mother

NA
07.2018 - Current

ISSA

Suburban Access Inc.
10.2009 - 07.2018

Case Manager/Day Program Mgr.

Specialized Training for Adult Rehabilitation
06.2007 - 07.2009

Bachelor of Science - Healthcare Management

Southern Illinois University, Carbondale
Bonnie Cuevas