Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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Bonnie Martin

Bonnie Martin

Koratty

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
2015
2015
years of post-secondary education

Work History

Accident Incharge

Urban locomote Royal Enfield
Aluva
03.2024 - 02.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Warehouse Assistant

Al Mussallam group
Hawally
12.2022 - 01.2024
  • Tracked inventory levels of spare parts used in repairs or replacements.
  • Tested completed bikes for safety issues before releasing them to customers.
  • Performed routine maintenance tasks on assembled bikes, such as checking brakes and tire pressure.
  • Adjusted handlebars, seats, gears, and other components to ensure proper fit.

Automotive Technician

J And D Autocraft Royal Enfield
Karukutty
05.2019 - 10.2021
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Adhered strictly to company policies concerning quality control standards.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.

Automotive Technician

Sanjo Motors Royal Enfield
Karukutty
09.2017 - 12.2018
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Maintained a clean working environment at all times.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.

Education

De Paul School
Angamaly

Diploma in Automobile Engineering -

KIHRD
Thrissur, Kerala, India
05.2017

M.A.M.H.S.S
Koratty, Kerala, India
04.2012

Skills

  • Customer service
  • Inventory management
  • Vehicle inspection
  • Diagnostic testing
  • Parts ordering
  • Technical troubleshooting
  • Quality control
  • Problem solving
  • Effective communication
  • Time management
  • Customer relationship management
  • Multitasking
  • Computer skills

Languages

Malayalam, A2, A2, C2, C1, C2

Personal Information

  • Date of Birth: 12/03/96
  • Gender: Male
  • Nationality: Indian

Languages

English
Intermediate
B1
Hindi
Elementary
A2
Tamil
Elementary
A2
Arabic
Beginner
A1

Timeline

Accident Incharge

Urban locomote Royal Enfield
03.2024 - 02.2025

Warehouse Assistant

Al Mussallam group
12.2022 - 01.2024

Automotive Technician

J And D Autocraft Royal Enfield
05.2019 - 10.2021

Automotive Technician

Sanjo Motors Royal Enfield
09.2017 - 12.2018

De Paul School

Diploma in Automobile Engineering -

KIHRD

M.A.M.H.S.S

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Bonnie Martin