Bonnie Martin
Koratty
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Accident Incharge
Urban locomote Royal Enfield
Aluva
03.2024 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Warehouse Assistant
Al Mussallam group
Hawally
12.2022 - 01.2024
- Tracked inventory levels of spare parts used in repairs or replacements.
- Tested completed bikes for safety issues before releasing them to customers.
- Performed routine maintenance tasks on assembled bikes, such as checking brakes and tire pressure.
- Adjusted handlebars, seats, gears, and other components to ensure proper fit.
Automotive Technician
J And D Autocraft Royal Enfield
Karukutty
05.2019 - 10.2021
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Adhered strictly to company policies concerning quality control standards.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Automotive Technician
Sanjo Motors Royal Enfield
Karukutty
09.2017 - 12.2018
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Maintained a clean working environment at all times.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Performed drive ability tests on vehicles after repairs were completed.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
Education
De Paul School
Angamaly Diploma in Automobile Engineering -
KIHRD
Thrissur, Kerala, India05.2017
M.A.M.H.S.S
Koratty, Kerala, India04.2012
Skills
- Customer service
- Inventory management
- Vehicle inspection
- Diagnostic testing
- Parts ordering
- Technical troubleshooting
- Quality control
- Problem solving
- Effective communication
- Time management
- Customer relationship management
- Multitasking
- Computer skills
Languages
Malayalam, A2, A2, C2, C1, C2
Personal Information
- Date of Birth: 12/03/96
- Gender: Male
- Nationality: Indian
Languages
English
Intermediate
B1
Hindi
Elementary
A2
Tamil
Elementary
A2
Arabic
Beginner
A1
Timeline
Accident Incharge
Urban locomote Royal Enfield
03.2024 - 02.2025
Warehouse Assistant
Al Mussallam group
12.2022 - 01.2024
Automotive Technician
J And D Autocraft Royal Enfield
05.2019 - 10.2021
Automotive Technician
Sanjo Motors Royal Enfield
09.2017 - 12.2018
De Paul School
Diploma in Automobile Engineering -
KIHRD
M.A.M.H.S.S
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