
Desktop Support Technician handling 5–10 devices per week with Windows OS setup, basic troubleshooting, and end-user assistance for routine hardware and software issues. Supports device readiness through data entry, system checks, and day-to-day coordination with users. Brings a computer science foundation and practical knowledge of MS Office and internet handling to front-line support work.
Windows OS
MS Office (Basic)
Basic Troubleshooting
Internet Handling
Data Entry
Desktop support
Printer troubleshooting
Password resets
User account setup
Remote support
Ticket logging
Incident documentation
Customer support
Hardware setup
Email support