Boopathy Balu

Warehouse Acquisition and fulfillment services

• procuring all essential products related to warehouse
• E2E Supply chain Solutions (Space + Management)
• In-plant Logistics (Managing inhouse warehouse operations)
• Facility (Manpower) Management
• Customized logistic solution based on requirement
• Primary/Secondary/Last mile Transportation
• Identify target clients (SMEs, D2C brands and enterprises), make a value proposition & convert them into our customers.
• Conducting market research to identify potential suppliers who could meet an organization’s needs
• Develop new relationships in an effort to grow business and help company expand.
• To engage with the client in multiple rounds of negotiation and drive the deal to closure.
• Create a financially viable solution for these target clients, either based on itemized or fixed fee basis model or percentage (of revenue) basis.
• Lease or rent creation and maintaining operations portal.
• Coordinating with legal counsel to ensure that contracts adhere to all legal requirements
• Onboarding & Maintaining relationship with the partners.
• Resolving issues generated from partners on a daily basis.

Handling end to end business development of the Assigned Territory; Monitoring, analyzing and forecasting supply targets

• Converting Lead to live end to end Complete process
• Responsible for Business collection in Assigned Territory
• Churn Management
• Maintaining relationship with the Hotel Partners
• Handle hotel reconciliations , disputes and waivers, partner accounts related concerns
• Monitoring day to day OYO operations for assigned Territory.
• Solving business partners' concerns on priority basis.
• Increasing revenue by closing working with sales team, Demand team, Local and out source 3rd party travel agents.
• Fixing pricing for the properties as per the occupancy and market pulse.
• Handle hotel reconciliations , disputes and waivers, partner accounts related concerns
• Control churn and closely work with hub to reduce hub level churn.

• Managing the P&L and driving sales for the store through efficient store operations
• Recruiting, training, supervising and appraising staff
• Managing budgets
• Maintaining statistical and financial records
• Dealing with customer queries and complaints
• Overseeing pricing and stock control
• Maximizing profitability and setting/meeting sales targets,including motivating staff to do so
• Arranging Rewards and recognition for motivating and enthusiastic to staff
• Ensuring compliance with health and safety legislation
• Preparing promotional materials and displays
• liaising with head office

• Produced quarterly sales forecasts, and analysis for upper management, outlining targets using planning and critical analysis skills.
• Set clear and achievable targets for a sales team of personnel, increasing individual productivity through daily management and mentoring.
• Tracked and monitored sales metrics using CRM, interpreting and analyzing data to provide actionable insights into day-to-day sales strategy.
• Delivered group training to improve individuals skills and career development, improving employee satisfaction and retention rates.
• Incentivized sales staff with bonus structure, cultivating a performance-based and target orientated performance management system.

• Manage retail staff, including cashiers and people working on the floor.
• Formulate pricing policies.Determine daily coupons.Ensure pricing is correct.
• Work on store displays.Attend trade shows to identify new products and services.coach, counsel, recruit, train, and discipline employees.
• Keep up with fluctuating supply and demand.
• Analyses operating and financial statements for profitability ratios. Ensure promotions are accurate and merchandised to the company's standards.
• Handle customer questions, complaints, and issues.

• Resolved concerns with products or services to help with retention and drive sales.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Maintained and managed customer files and databases.

• Consistently increased sales 100% by focusing on product's key advantages and features.
• Recommended specific product options to meet customer needs.
• Created and perfected various pitch promotions to attract customers toward products.
• Used to keep record of sales and customer information.