Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Key Deliverables
Personal Information
Languages
Affiliations
Languages
Websites
Timeline
Generic
Boothesha M

Boothesha M

Bangalore

Summary

In quest of senior level career enhancements in Retail Operations with a reputed establishment. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Operations Manager

Nike
Bangalore
05.2022 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created corrective actions based on adverse KPI trends.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Tracked and replenished inventory to maintain par levels.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Responded to information requests from superiors, providing specific documentation.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Presented performance and productivity reports to supervisors.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built strong operational teams to meet process and production demands.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Store Manager

Nike
Bangalore
06.2019 - 04.2022
  • Study and know the strengths and weaknesses of competitors' products
  • Drive business at the store level coaching merchandising and selling skills
  • Achieve overall sales and financial goals of the store with direct profit and loss responsibility in each store
  • Develop and administer effective projections of inventory and prepare promotional strategies and assist to make plans
  • Coordinate with senior planner and administer transition of all plans and prepare assortment sheets for same
  • Monitor all merchandising inventory and manage all purchase orders
  • Evaluate all current business trends and analyses all performance for sales activities and prepare forecasts for all seasonal store plans
  • Head merchandiser for all window and in store display of stock, changed on a weekly basis
  • Season wise buying participating with brand Team
  • Carry out activities appropriately in season to increase sales and sell
  • I have participated Rose rally training at mumbai
  • Maintained professional relationship with customers and co-workers.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.

Store Manager

Clarks
Bangalore
05.2016 - 04.2019
  • Driving and mentoring the team to achieve the target
  • Identification of key-fields to explore in market and improvisation
  • Planning based on market-dynamics and company goals and mission
  • Principal Areas of Focus on SOP, Safety, Hygiene & Shrinkage
  • Currently handling the business of 2.30cr in a year and handling team of 4 members
  • Interviewed, hired and trained members of sales teams to perform in accordance to company's mission
  • Appreciate the contributions and accomplishments of sales employees through proper rewarding mechanism.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Store Manager

Planet sports
Bangalore
05.2015 - 06.2016
  • Revenue generation, achieved sales targets, kept cost is low by budgeting the expenses
  • Develop and manage an efficient distribution network to improve sales performance
  • Given YTD growth of 2% in like-to-like year in 15-16
  • Provide innovative ideas and suggestions to improve the market presence.

Store Manager

Woodland
Bangalore
06.2010 - 01.2015
  • Manpower Management (Grooming and Discipline), Staff Requisitions, Managing workforce of 8 sales associate in men's apparels
  • Principal Areas of Focus are: Merchandise Flow, Buying Behavior, Floor Operations, Staff Scheduling and Shrink Management
  • Revenue Generation achieves Sales targets, keeps costs low by budgeting the expenses.

Retail Executive

Woodland
Bangalore
01.2008 - 01.2010
  • Presented new merchandise ideas and campaigns to company executives and sales managers.
  • Explained product features and benefits to company staff members and customers.

Education

BA -

UNIVERSITY OF BANGALORE
01.2014

D.ED -

Secondary education board
07.2005

Skills

  • Store Operations
  • P&L Management
  • Team Handling
  • Inventory Control
  • Buying and Planning
  • Training & Development
  • Decision making Skills
  • Business Development
  • Performance monitoring
  • Maintenance Planning
  • Performance reporting
  • Organizational Management
  • Customer Service
  • Marketing
  • Staff Training
  • Budgeting and cost control
  • Problem-Solving
  • Employee Motivation
  • Operations Management
  • Retail Operations Management

Accomplishments

  • Earned praise from Woodland management for taking the initiative to streamline at store sale.
  • Earned praise from SSIPL management for taking the initiative to streamline SALE Comp..
  • Developed staff within the organization which helped them to grow into Manager.
  • Highest Comp of 33% in entire pan India region and Best Manager recognition in 2013-14.( South)
  • Awarded with certificate for best store in sale by GM during the period of 2016-17 in Mantri clarks.
  • Appreciated by the management for the best brand Visit at Nike 2019-20.

Roles And Responsibilities

  • Nike, Store Manager, Study and know the strengths and weaknesses of competitors' products., Drive business at the store level coaching merchandising and selling skills., Achieve overall sales and financial goals of the store with direct profit and loss responsibility in each store., Develop and administer effective projections of inventory and prepare promotional strategies and assist to make plans., Coordinate with senior planner and administer transition of all plans and prepare assortment sheets for same., Monitor all merchandising inventory and manage all purchase orders., Evaluate all current business trends and analyses all performance for sales activities and prepare forecasts for all seasonal store plans., Head merchandiser for all window and in store display of stock, changed on a weekly basis., Season wise buying participating with brand Team., Carry out activities appropriately in season to increase sales and sell., Participated Rose rally training at Mumbai., Maintained professional relationship with customers and co-workers.
  • Clarks, Store Manager, Driving and mentoring the team to achieve the target., Identification of key-fields to explore in market and improvisation., Planning based on market-dynamics and company goals and mission., Principal Areas of Focus on SOP, Safety, Hygiene & Shrinkage. Currently handling the business of 2.30cr in a year and handling team of 4 members., Interviewed, hired and trained members of sales teams to perform in accordance to company's mission., Appreciate the contributions and accomplishments of sales employees through proper rewarding mechanism.
  • Planet sports, Store Manager, Revenue generation, achieved sales targets, kept cost is low by budgeting the expenses., Develop and manage an efficient distribution network to improve sales performance., Given YTD growth of 2% in like-to-like year in 15-16., Provide innovative ideas and suggestions to improve the market presence.
  • Woodland, Store Manager, Manpower Management (Grooming and Discipline), Staff Requisitions, Managing workforce of 8 sales associate in men's apparels., Principal Areas of Focus are: Merchandise Flow, Buying Behavior, Floor Operations, Staff Scheduling and Shrink Management., Revenue Generation achieves Sales targets, keeps costs low by budgeting the expenses.

Key Deliverables

  • Profit Center Operations: Principal Areas of Focus on SOP, Safety, Hygiene & shrinkage. Currently handling a business of 6.30cr. A year.
  • Accountability- Involved seasonal and yearly category merchandising and related plans & reports. Works closely with Retail merchandisers for better business impact and ensure that replenishment process is on track for higher week on week & year on year growth.
  • Team Management: Leading & mentoring the performance of team members to ensure efficiency in process operations and meeting of stores & region targets.

Personal Information

  • Date of Birth: 06/16/86
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Kannada

Affiliations

  • I have opened 4 Rise door in my region & I worked with as a team leader

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Websites

Timeline

Operations Manager

Nike
05.2022 - Current

Store Manager

Nike
06.2019 - 04.2022

Store Manager

Clarks
05.2016 - 04.2019

Store Manager

Planet sports
05.2015 - 06.2016

Store Manager

Woodland
06.2010 - 01.2015

Retail Executive

Woodland
01.2008 - 01.2010

BA -

UNIVERSITY OF BANGALORE

D.ED -

Secondary education board
Boothesha M