N. BOSE VENAKATESH
TIRUNELVELI
Summary
Dynamic IT Computer Operator with a proven track record at MASTER, enhancing system performance and security through proactive monitoring and robust incident management. Skilled in data backup and recovery, I excel in problem-solving and fostering collaboration, ensuring seamless operations and superior end-user support while implementing innovative solutions for efficiency.
Overview
16
16
years of professional experience
Work History
IT Computer Operator
MASTER
10.2006 - 04.2022
- Increased security by implementing robust access control measures and monitoring systems.
- Reduced downtime by troubleshooting and resolving technical issues promptly and efficiently.
- Created a structured workflow that improved the accuracy of data entry into various databases.
- Maintained accurate documentation of systems, processes, and procedures for easy reference and knowledge transfer.
Education
MBA - MBA
ST. JOHN'S COLLEGE PALAYA KOTTAI
PALAYAM KOTTAI, TRIUNELVELI 06.2013
Skills
- Remote support
- Data backup and recovery
- Desktop support
- Software installation
- System upgrades
- License management
- Incident management
- Hardware maintenance
- Asset management
- IT security protocols
- End-user training
- Mobile device management
- Network management
- ITIL processes
Timeline
IT Computer Operator
MASTER
10.2006 - 04.2022
MBA - MBA
ST. JOHN'S COLLEGE PALAYA KOTTAI
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