Brad Behnke
Fort Wayne,IN
Summary
Dynamic leader with a proven track record at JP Morgan Chase, enhancing branch productivity and fostering client relationships. Skilled in coaching, mentoring, and strategic financial planning. Excelled in interviewing, hiring, and building top-tier teams, significantly improving organizational talent. Expert in relationship management and effective communication, consistently achieving and surpassing goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Multi-Site Branch Manager
JP Morgan Chase
05.2021 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Branch Manager
JPMorgan Chase
12.2007 - 04.2021
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed strategic plans for day-to-day financial operations.
- Complied with established internal controls and policies.
- Maintained friendly and professional customer interactions.
Personal Banker
JPMorgan Chase
06.2006 - 12.2007
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
Bachelor of Science - Business Marketing
Indiana University, Bloomington
Bloomington, IN05-2001
Skills
- Relationship building and management
- Excels in team leadership
- Coaching and mentoring
- Excellent communication skills
- Interviewing and hiring
Accomplishments
Over 10 years ended as Performance Level 1 or 2 across multiple branches.
Successfully developed and promoted numerous Financial Advisors, Home Lending Advisors, Branch Operations Leads, Licensed Bankers, and Branch Managers.
Directly involved with the hiring and onboarding of the majority of new hires for the Fort Wayne area across multiple positions.
Certification
- Certified Branch Manager Mentor
- Lead TAL
- Multi-site Branch Manager
Languages
Spanish
Limited Working
Timeline
Multi-Site Branch Manager
JP Morgan Chase
05.2021 - Current
Branch Manager
JPMorgan Chase
12.2007 - 04.2021
Personal Banker
JPMorgan Chase
06.2006 - 12.2007
- Certified Branch Manager Mentor
- Lead TAL
- Multi-site Branch Manager
Bachelor of Science - Business Marketing
Indiana University, Bloomington
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