Bradley Olivo
Nineveh
Summary
Results-driven and proven servant leader with a strong record of bringing teams together to achieve meaningful, successful outcomes. Possesses extensive knowledge in child welfare, including case planning, service delivery, substance abuse, and mental health. Known for fostering collaboration, empowering others, and leading with integrity to improve both team performance and client outcomes.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
Work History
Family Case Manager Supervisor
State of Indiana Department of Child Services
Indianapolis
09.2020 - Current
- Supervised case management staff to ensure compliance with state policies.
- Conducted regular training sessions for case managers on best practices.
- Reviewed and approved case plans developed by team members.
- Reviewed and approved court reports.
- Provide factual testimony in court.
- Ongoing training and development.
- Collaborate with provider and stakeholders.
Family Case Manager
State of Indiana Department of Child Services
Indianapolis
06.2018 - 09.2020
- Developed personalized service plans for families in crisis situations.
- Coordinated with community organizations to provide necessary resources and support.
- Conduct monthly visits with children, ensuring their safety.
- Complete court reports and provide testimony in court hearings.
- Facilitate Child and Family Team Meetings.
Solutions Specialist
Verizon
Columbus
11.2014 - 06.2018
- Collaborated with teams to identify client needs and propose tailored solutions.
- Conducted product demonstrations to educate customers on service features and benefits.
- Assisted clients with troubleshooting technical issues and provided timely support.
- Meet and exceed monthly sales quotas.
Residential Supervisor
Atterbury Job Corps
Edinburgh
04.2010 - 11.2014
- Supervised daily activities of residents in a supportive environment.
- Coordinated individual development plans for students' personal growth.
- Managed conflict resolution among residents to maintain a positive atmosphere.
- Maintained staff scheduling.
- Completed annual employee evaluations and managed staff discipline.
Education
Master of Arts - Organizational Leadership
Indiana Wesleyan University
Marion, IN 01.2023 - 08.2024
Bachelor of Arts - General Studies- Social Sciences
Indiana University Columbus
Columbus, IN 01.2008 - 06.2018
Skills
- Collaboration
- Staffing training and development
- Client engagement
- De-escalation
- Case plan development
- Court report writing
- Staff supervision
- Policy compliance
- Program evaluation
- Family assessment
- Resource coordination
- Stakeholder collaboration
- Crisis intervention
- Effective communication
- Problem solving
- Conflict resolution
- Performance management
- Team leadership
- Multicultural competence
- Child welfare
- Behavioral health
- Substance abuse awareness
- Family services
Timeline
Master of Arts - Organizational Leadership
Indiana Wesleyan University
01.2023 - 08.2024
Family Case Manager Supervisor
State of Indiana Department of Child Services
09.2020 - Current
Family Case Manager
State of Indiana Department of Child Services
06.2018 - 09.2020
Solutions Specialist
Verizon
11.2014 - 06.2018
Residential Supervisor
Atterbury Job Corps
04.2010 - 11.2014
Bachelor of Arts - General Studies- Social Sciences
Indiana University Columbus
01.2008 - 06.2018