Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bradley Shackelford

Noblesville

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

14
14
years of professional experience

Work History

Server

The Nesst of Noblesville
08.2025 - Current
  • Provided excellent customer service by attentively taking orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Learned menu items thoroughly to provide detailed recommendations to customers.
  • Adapted quickly to changing priorities during peak service hours, maintaining composure under pressure.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Server

Applebee's Neighborhood Grill & Bar
04.2025 - 08.2025
  • Handled cash transactions efficiently, ensuring accuracy in processing payments.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Caregiver

Mary K Graves
01.2012 - 03.2025
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Maintained cleanliness and organization of living spaces to ensure a safe environment.
  • Communicated effectively with clients and families to address needs and concerns.
  • Monitored client health conditions, reporting changes to healthcare professionals for timely intervention.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.
  • Liaised with key accounts to deliver targeted administrative household support.

Education

Bachelor of Arts - General Studies

Indiana University, Purdue University Indianapolis
Indianapolis, IN
06-2010

Skills

  • Strong work ethic
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Strong teamwork
  • Time management

Languages

ASL
Professional Working

Timeline

Server

The Nesst of Noblesville
08.2025 - Current

Server

Applebee's Neighborhood Grill & Bar
04.2025 - 08.2025

Caregiver

Mary K Graves
01.2012 - 03.2025

Bachelor of Arts - General Studies

Indiana University, Purdue University Indianapolis

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Bradley Shackelford