Bradley Thompson

• Lead enterprise SaaS implementations for technology transfer and innovation-management entities, including universities, corporations, government and nonprofit organizations.
• Built and maintained an implementation plan covering milestones, dependencies, customer decision checkpoints, and risk escalation from post-sales kickoff to CS transition.
• Planned and executed complex data imports and migrations by auditing source-to-target design mappings, defining import strategies, transforming relational datasets, and validating outcomes via reconciliation and UAT.
• Resolved project issues promptly, adapting plans to keep work moving forward and customers engaged.
• Delivered structured client software training and launch support to enable successful client onboarding, support launch readiness, and maintain internal product expertise by serving as internal Product SME, leading regular problem-solving sessions and mentoring colleagues.
• Managed multiple projects concurrently by prioritizing tasks based on urgency, resource availability, and alignment with organizational goals.
• Partnered with cross-functional teams to resolve project issues and mitigate risks to support project continuity.

• Designed standards-aligned mathematics instruction to support diverse learners across multiple coursework levels.
• Used formative assessment data to monitor student progress, recalibrate pacing, regroup instruction, and reinforce mastery.
• Communicated regularly with families regarding progress, concerns, and support strategies.
• Managed instructional technology and digital platforms to support engagement and assignment monitoring.

Taught advanced mathematics and coordinated IB programme operations, including compliance, deadlines, faculty support, and stakeholder communication.