BRAHMA JADON
Jaipur
Summary
Attentive employee provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency- driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Dedicated and established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SENIOR CUSTOMER SERVICE EXECUTIVE
MUTHOOT MERCANTILE
JAIPUR
09.2024 - Current
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
SENIOR ASSISTANT
MANAPPURAM GOLD FINANCE
JAIPUR
09.2023 - 01.2024
- Liable for gold quality
- Manage Gold Inventory
- Assist Audit team during audition
- Maintained positive working relationship with fellow staff and management
JUNIOR ASSISTANT
MANAPPURAM GOLD FINANCE
JAIPUR
03.2023 - 09.2023
- Organized and maintained filing systems, both digital and physical
- Assisted senior staff with administrative tasks
- Entered data into databases accurately and efficiently
- Checked stock to determine inventory levels and maintain office supply products
RELATIONSHIP EXECUTIVE
MANAPPURAM GOLD FINANCE
JAIPUR
09.2022 - 03.2023
- Developed and maintained relationships with existing clients to ensure customer loyalty
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction
JUNIOR ASSISTANT
MANAPPURAM GOLD FINANCE
JAIPUR
05.2022 - 09.2022
- Provided customer service support to internal and external customers over the phone and in person
- Entered data into databases accurately and efficiently
- Processed invoices for payment in accordance with company policy
Education
B.Com. -
Maharaja Surajmal Brij University
Bharatpur, Rajasthan01.2019
Skills
- Fast Learner
- Positive and Professional
- Computer Skills
- Relationship Building
- Highly Organized
- Extreme Accountability
Certification
Course on computer concept (NIELIT)
Languages
HINDI, ENGLISH
Timeline
SENIOR CUSTOMER SERVICE EXECUTIVE
MUTHOOT MERCANTILE
09.2024 - Current
SENIOR ASSISTANT
MANAPPURAM GOLD FINANCE
09.2023 - 01.2024
JUNIOR ASSISTANT
MANAPPURAM GOLD FINANCE
03.2023 - 09.2023
RELATIONSHIP EXECUTIVE
MANAPPURAM GOLD FINANCE
09.2022 - 03.2023
JUNIOR ASSISTANT
MANAPPURAM GOLD FINANCE
05.2022 - 09.2022
B.Com. -
Maharaja Surajmal Brij University
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