Kamsala Veera Brahmachari
Bangalore
Summary
Results-driven Order Management and Operations professional with over 6 years of experience managing comprehensive order activities, including order creation, tracking, and fulfillment. Coordinate effectively with customers, suppliers, and warehouse teams to ensure timely and accurate order processing. Demonstrated ability to enhance operational efficiency and support client needs.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Order Management Specialist
Infosys BPM limited
02.2020 - Current
- Manage intercompany transfer activities and perform stock checks across regions based on business requirements.
- Prepare and provide customer quotations based on product requirements and regional stock availability.
- Create quotations in Sales Workbench based on stock-check and quote requests.
- Create sales orders in Sales Workbench based on customer purchase orders.
- Create purchase orders based on requirements to obtain stock from suppliers.
- Prioritize customer orders with order status, tracking details and shipping documentation.
- Coordinate with warehouse teams to support accurate and timely order fulfillment.
- Raise Quality Issues (QI) for defective products, incorrect delivery locations, over-ordering and other order-related issues.
- Process credit memos for customers when credit is initiated against returned products.
- Handle pull-in and push-out requests based on customer-requested delivery dates.
- Prioritize orders, manage returns and support quality controls while maintaining strong customer relationships.
Education
MBA - HR& Marketing
Sri Krishna Devaraya University
Anantapur 03.2017 - 03.2019
Skills
- Sales workbench
- Order processing
- Purchase orders
- Credit memos
- Customer quotations
- Problem solving
- Customer communication
- Returns processing
- Edi processing
- Purchase order management
- ERP systems
- Order process management
- Order proofing
- Order tracking
- Customer relationship management
- Stock allocation
- Supply chain coordination
- Inventory management
- Order fulfillment
- Shipment tracking
- Warehouse flow
- Ms Excel
- Shipping procedures
- Warehouse operations
- Tracking packages
- Fulfillment management
- Picking orders
- Order picking
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Indian Hindu
Languages
English Kannada and telugu
Achievements & Awards
My Contributions have been recognized I-STAR Award- For Excellent Productivity and Performance and the R&R Awards
Timeline
Order Management Specialist
Infosys BPM limited
02.2020 - Current
MBA - HR& Marketing
Sri Krishna Devaraya University
03.2017 - 03.2019