Brajendra Rawat

Project: VISWAS (SASGUJ Project) – Government of Gujarat

• Overseeing monitoring operations of 7200+ CCTV cameras across 34 districts including ANPR, PTZ, Fixed, RLVD, and Dome cameras by coordinating with field and district teams
• Maintaining Camera Availability Reports for system performance tracking.
• Real-time monitoring of surveillance operations from Command & Control Centre (CCC)
• Handling of Videonetics application IVMS and ITMS application
• Coordinating with district engineers for SLA/TAT-based incident resolution and closure.
• Managing complete incident lifecycle (ticket creation, tracking, escalation, closure).
• Diagnosing and resolving CCTV, switch, and fiber/copper network issues
• Handling multi-agency escalation including BSNL, GEB, and third-party vendors.
• Coordinating with external agencies for fault resolution and service restoration.
• Supporting installation, integration & maintenance of surveillance infrastructure.
• Coordinating with vendors and field engineers for field operations

• Managed 250+ CCTV cameras (ANPR, PTZ, Fixed, RLVD).
• Troubleshoot CCTV failures, switch issues, and network connectivity problems.
• Ensured quick restoration of surveillance services to min.
• Supported installation and maintenance of CCTV infrastructure.
• Configured and maintained network hardware for optimal performance and reliability.
• Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
• Created VPN infrastructure and allowed for secure remote connections.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Promoted to state-level CCC operations team based on performance.

• Managed operations of 220+ telecom Telcom sites with a team of 15 technicians across field locations.
• Ensured high network availability through proactive monitoring and efficient issue resolution.
• Handled customer complaints and service requests, ensuring timely resolution within defined SLA/TAT timelines.
• Optimized OPEX by reducing R&M costs (Tower, DG, SMPS, Battery Bank, PIU).
• Managed landlord coordination and rental negotiations for cost optimization and site continuity.
• Monitored and maintained telecom power systems including SMPS, Battery Bank, Solar, and DG systems.
• Managed site automation, alarm monitoring, and fault resolution to ensure smooth operations.
• Performed advanced monitoring through UOC platform and Power BI dashboards for tracking beat plans, AQI metrics, site automation status, and DG preventive maintenance activities
• Ensured 100% compliance with Preventive Maintenance (PM) and Corrective Maintenance (CM) activities.
• Coordinated Fiber-related activities including connectivity support and field-level execution.
• Managed inventory, spares, and asset lifecycle for efficient site operations and quick fault recovery.
• Monitored daily fault and service tickets, ensuring timely tracking and closure of Trouble Tickets (TT) within SLA timelines.
• Maintained asset warranty records and ensured proper lifecycle tracking of equipment. Also ensured site hygiene and compliance with operational standards.
• UP- West Zone

• Handling MP & CG Circle, Managing Telecom Bharti Infratel Infrastructure Equipment’s Deployment & Project activity
• Handled PO tracking, billing, vendor coordination, and project delivery.

• Worked as State Project Coordinator for MP & CG circle, managing sales, services, operations & maintenance, and repair/refurbishment activities for passive telecom infrastructure projects.
• Installation/Dismantling & commissioning of PIU, SMPS, DG, Solar systems, Battery Bank, AC, Battery – Chillers, DC Fan, D.G, NMS, NCU, Shelter, and Shelter Roofing, Solar etc.
• Prepared DPR, MIS reports, billing & Project documentation.
• Managed vendor coordination and client communication (BIL, ATC, PGCIL)
• Managed warehouse operations and repair/refurbishment activities
• Managed billing, invoicing, quotation and project profitability tracking.
• Handling ISP (Supplier Portal) it is given by customer for tracking PO, Invoicing, Payment etc. ISP Portal through all Project activity related download
• Managing Project Related works to enhance the Company’s Revenue as per AOP.
• Responsible to Provide Quotation’s to Customers with minimum rate and timely supply and Services.
• Regular documentation and correspondence with the various stakeholders, preparation of DPR (Daily Project Report) to Higher Management after Co-ordination with Field team and sub vendors, MIS handling.
• Governance meeting to raise issued related to project with Customer & Daily contact to customer for project in our circle
• Ensure for timely work completion on site and Co-ordinate with field team and Customers
• P.O, Project Execution, Product Deliveries, Invoice, Payment follow-up Activities were involved during job tenure.
• Responsible to take AT from Customer and provide Invoice to finance team for Billing.
• Responsible to get new work and assignment from Customer’s for smooth operation.

• Managed operations for 2000+ mobile cell sites across MP & CG circle with a team of 30 service engineers, including AMC support, NMS deployment, installation, and commissioning activity
• Ensured real-time monitoring of network infrastructure and maintained high system availability across all sites.
• Provided technical support for configuration and troubleshooting of RTU cards, NMS systems, DCEM, shunt systems, and alarm integration.
• Handled NOC operations support including log card updates, Trouble Ticket (TT) management, and CIT process coordination.
• Utilized CMS platform for network monitoring, report generation, and complaint closure tracking; assigned work to field engineers based on site location and priority.
• Maintained detailed operational records including fault analysis, site-wise tracking, and daily performance close-out reports.
• Supported NMS installation and maintenance for new site rollouts including tower, electrical, and vendor coordination activities.
• Monitored EB, DG, and BTS power systems, ensuring alarm monitoring, testing, and preventive maintenance compliance.
• Coordinated daily with customer teams to ensure smooth operations and uninterrupted service delivery across the circle.
• Daily tracking of fault / service tickets and closure on time
• Timely update for all upgrade/replacement of Assets & Keep track of warranty details of all Asset
• Earlier Role Growth Path

• Alarm monitoring and network operations support.
• Alarm configuration and coordination with operations team.