Brajendra Singh
Orai
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
15
15
years of professional experience
Work History
Subdivision Engineer
Bharat Sanchar Nigam Ltd
Orai
07.2021 - Current
- Provided support during the installation, maintenance, repair, and rectification of telecom equipment/services faults.
- Documented all telecom engineering activities according to established procedure.
- Generated reports summarizing telecom services results for internal review.
- Participated in team meetings to discuss project progress updates.
- Maintained current knowledge of relevant technologies through continuing education courses.
- Reviewed customer complaints regarding services performance or functionality issues.
- Advised management on best practices for improving engineering operations.
- Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
- Identified and implemented most acceptable resolutions to complex engineering problems.
- Coordinated activities with franchisee, contractors or other departments.
- Prepared estimates and budgets.
Junior Telecom Officer
Bharat Sanchar Nigam Ltd
Orai
06.2009 - 06.2018
- Provided technical support for telecom equipment and systems.
- Assisted in the installation and configuration of telecom equipment, including routers, switches, and PBXs.
- Performed troubleshooting activities to identify and resolve network issues.
- Analyzed performance metrics from network devices to identify areas of improvement.
- Monitored network traffic to ensure optimal performance and security of data transmission.
- Developed test plans for new telecom installations or upgrades.
- Maintained accurate records of all telecom system components and configurations.
- Coordinated with internal teams on projects related to the implementation of new telecom systems.
- Responded promptly to customer inquiries regarding telecom services.
- Ensured compliance with industry standards when configuring, maintaining, or upgrading telecom systems.
- Implemented quality assurance measures for all telecommunications projects.
- Conducted routine maintenance checks on telecom equipment to maintain functionality.
- Performed regular tests on systems to keep components functional.
Education
B.TECH - Electronics And Communications Engineering
Institute of Engineering & Technology
CSJM UNIVERSITY KANPUR06-2007
Intermediate Class (10+2) - PHYSICS, CHEMISTRY ,MATH
Colvin Taluqdars College
Lucknow06-2003
Skills
- Root Cause Analysis
- Project Management
- Failure Analysis
- Quality Control
Timeline
Subdivision Engineer
Bharat Sanchar Nigam Ltd
07.2021 - Current
Junior Telecom Officer
Bharat Sanchar Nigam Ltd
06.2009 - 06.2018
B.TECH - Electronics And Communications Engineering
Institute of Engineering & Technology
Intermediate Class (10+2) - PHYSICS, CHEMISTRY ,MATH
Colvin Taluqdars College