Brajesh Kumar
Bhagalpur
Summary
Dynamic QA Test Engineer with a strong background in software testing and network troubleshooting. Skilled in automating testing processes and collaborating with developers to resolve defects, ensuring high-quality software delivery in Agile environments.
Overview
13
13
years of professional experience
Work History
QA Test Engineer
Caavo Labs India Pvt LTd
Bnagalore
08.2017 - Current
- Designed and executed test plans for software applications at Caavo Labs.
- Collaborated with developers to identify and resolve software defects.
- Automated regression tests using industry-standard testing tools and frameworks.
- Conducted functional testing to ensure application functionality met requirements.
- Participated in Agile ceremonies, contributing to sprint planning and reviews.
- Documented test results and maintained detailed records of testing processes.
- Carried out compatibility testing across multiple browsers and devices.
- Completed unit and regression tests on software and individual modules.
Sales and Service Engineer
Snap networks Pvt Ltd
Bnagalore
08.2012 - 03.2017
- Delivered technical support for network solutions to clients and stakeholders.
- Installed and configured networking equipment for optimal performance.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with sales teams to develop tailored service proposals for clients.
- Troubleshot networking issues promptly, ensuring minimal downtime for customers.
- Maintained accurate documentation of service requests and resolutions in systems.
- Trained junior engineers on best practices and product knowledge effectively.
- Enhanced customer relationships through regular follow-ups and feedback collection.
- Developed strategies for increasing sales and service revenue.
- Provided technical support to customers and identified solutions to customer inquiries.
- Assisted in developing marketing materials for existing products and services.
- Evaluated competitor offerings in order to provide competitive advantages in the marketplace.
- Generated reports summarizing service activity metrics.
- Analyzed customer feedback to improve customer satisfaction.
- Maintained records of all service activities including parts inventory levels.
- Developed cost estimates for new projects based on customer requirements.
- Participated in industry conferences and trade shows as a representative of the company.
Education
Bachelor of Science - BCA
Mainpal University Jaipur
Jaipur , Rajatha12-2025
Master of Science - MCA
Mainpal Unvercity
Jaipur , Rajathan12-2025
High School Diploma -
Anand Merga Polytechnic
Malur, Banaglore06-2013
10+2 - Science
Baka College
Baka , Bihar06-2007
10 - Math, Phy,sci
High Scholl Akbarpur
Bhagalpur, Biahr05-2005
Skills
- Software testing
- Test automation
- Agile methodologies
- Technical support
- Network troubleshooting
- Problem analysis
- Version control systems
- Unit testing
- Test plan development
Timeline
QA Test Engineer
Caavo Labs India Pvt LTd
08.2017 - Current
Sales and Service Engineer
Snap networks Pvt Ltd
08.2012 - 03.2017
Bachelor of Science - BCA
Mainpal University Jaipur
Master of Science - MCA
Mainpal Unvercity
High School Diploma -
Anand Merga Polytechnic
10+2 - Science
Baka College
10 - Math, Phy,sci
High Scholl Akbarpur