Brajesh Kumar Dwivedi
Nashik
Summary
Accomplished Office Manager with a proven track record at the Ministry Of Home Affairs, adept in operations management and conflict resolution. Excelled in streamlining processes, enhancing department satisfaction, and leading teams with strategic planning. Demonstrated expertise in office administration and staff management, significantly contributing to organizational efficiency and team cohesion.
Overview
24
24
years of professional experience
Work History
Office Manager
Ministry Of Home Affairs
01.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of documents and personnel records.
- Provided exceptional customer service when addressing higher officials inquiries or concerns via phone calls or email correspondence.
- Dealt with national and international agendas.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Bank Executive
Bank Of Maharashtra
05.2022 - 12.2022
- Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
- Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Exceeded sales targets through proactive outreach efforts, promoting bank offerings to new and existing clients.
- Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
- Contributed to branch growth by actively participating in community outreach events, raising awareness of bank offerings and fostering goodwill among local residents.
Senior Non Commissioned Officer
Indian Air Force
12.2000 - 12.2020
- Thorough knowledge and experience of supervision and co-ordination of investigations, detection and prevention of crime.
- Planning and coordinate the activities related to intelligence gathering, surveillance and vigilance, appreciating the security measures-assessing security capabilities, analysing and assessing capabilities of security devices, equipment.
- Planning and coordinating ceremonial management during conduct of functions, access control management, planning and co-ordination of personal security of VIPs and their premises.
- Handling of weapons and proficiency in driving motor cycles and four wheelers training of security personnel.
- liaison with senior level government functionaries.
Education
Vigilance Course - Vigilance And Investigation Duties
09-2017
Industrial Security Officer Training - Security, Survey/Audit And Vigilance
10-2016
Inservice Course - Physical And IT Security, Contingency Handling
04-2014
Diploma in Investigation And Security - Investigation And Security
08-2012
Security Management of Strategic Installations - Security of Strategic Installations
02-2012
Provost And Security Course - Provost, Security, Interrogation And Vigilance
09-2011
LLB - LAW
04-2011
Bachelor of Arts - English Literature, Hindi Literature
09-2003
Police Training - Provost, Security, Vigilance And Intelligence
07-2002
Skills
- Office administration
- relation with various stake holders
- Scheduling and calendar management
- Document management
- Staff management
- Employee supervision
- Operations management
- Conflict management
- Policy implementation
- Report preparation
- Project management
- Strategic planning
Timeline
Office Manager - Ministry Of Home Affairs
01.2023 - Current
Bank Executive - Bank Of Maharashtra
05.2022 - 12.2022
Senior Non Commissioned Officer - Indian Air Force
12.2000 - 12.2020
Air Force Intelligence School - Vigilance Course, Vigilance And Investigation Duties
Soldiers Industrial Security Institute - Industrial Security Officer Training, Security, Survey/Audit And Vigilance
Air Force Intelligence School - Inservice Course, Physical And IT Security, Contingency Handling
IGNOU - Diploma in Investigation And Security, Investigation And Security
IGNOU - Security Management of Strategic Installations, Security of Strategic Installations
Air Force Intelligence School - Provost And Security Course, Provost, Security, Interrogation And Vigilance
Sardar Patel University - LLB, LAW
CSJM University - Bachelor of Arts, English Literature, Hindi Literature
Indian Air Force - Police Training, Provost, Security, Vigilance And Intelligence
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