Brandi Barnes
Kokomo
Summary
Dedicated Quality Assurance professional with 19 years of experience across manufacturing, healthcare, and food service. Proficient in quality inspection, regulatory compliance, auditing, and laboratory safety, with a strong focus on operational excellence. Seeking to apply my expertise in quality control and teamwork to contribute to the success of Paul Davis Restoration as a General Laborer.
Overview
18
18
years of professional experience
4001
4001
years of post-secondary education
1
1
Certification
Work History
Laborer
Jesse Castillo (my landlord w/rentals)
Kokomo
12.2025 - Current
- Assisted with property maintenance and repairs for residential rentals.
- Conducted regular inspections to identify maintenance needs and safety hazards.
- Collaborated with landlord to coordinate tenant move-ins and move-outs efficiently.
Preventative Control Auditor
Frito-Lay
Frankfort
04.2021 - 12.2025
- Conducted audits of production and processing procedures to ensure compliance with regulatory requirements
- Maintained accurate records of inspection results, test data, and quality control documentation
- Served as a preventative auditor on quality control process regulations
- Communicated with management/production teams to address and resolve quality issues
- Trained staff on quality standards and regulatory compliance procedures
- Utilized computer systems to track and report audit findings
- Supported continuous improvement initiatives to enhance product quality and safety
- Provided training and support to fellow employees and new hires.
- Utilized skills and expertise to troubleshoot complex problems
Home Health Aide Aide-Private Pay
CNA/HHA-Kokomo
Kokomo
07.2015 - 06.2021
- Performed light housekeeping, including cleaning patient rooms and changing sheets
- Prepared meals and assisted with food intake as needed
- Supported patient with daily activities, personal hygiene, and mobility
- Transported patient and assisted with walking and exercising
- Ran errands and managed bill payments for patient
Food Service Worker/Prep
Charleys Philly Steak-Kokomo
Kokomo
02.2021 - 05.2021
- Prepared food for customers following safety and sanitation guidelines
- Stocked supplies and maintained cleanliness throughout the establishment
- Assisted with cleaning duties to ensure a safe and welcoming environment
Bartender
Kokomo Jackrabbits Municipal Stadium
Kokomo
05.2015 - 10.2017
- Crafted beverages from well, top-shelf, and specialty spirits per menu recipes or patron requests
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Checked IDs to ensure customers were of legal drinking age
- Recommended specials to build rapport, retention, and customer loyalty
- Cleaned and sanitized glassware and flatware, storing them for easy access
CNA/Preceptor-Trainer
Miller's Merry Manor
Tipton
08.2011 - 02.2015
- Supported patients with daily activities, personal hygiene, and mobility
- Documented clinical information in patient medical records daily
- Exercised patients with limited or no mobility, including those with partial or total paralysis
- Monitored intake of food and medication, alerting staff to changes in patient conditions
- Worked with dining room personnel to ensure correct meals for all residents
- Communicated with physicians, nurses, and caregivers about patient conditions and treatment plans
- Trained new CNAs during clinicals and onboarding
Front of House Team Leader of Head Cashiers
Lowe’s
Kokomo
11.2007 - 08.2011
- Supervised daily front of house operations to ensure smooth customer experiences.
- Trained and mentored team members on customer service best practices.
- Managed scheduling and staffing to maintain optimal service levels.
- Coordinated with management to implement new policies and procedures.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Monitored team performance and provided constructive feedback for improvement.
- Maintaining high standards of cleanliness throughout the restaurant area.
- Leading and motivating a team of front-of-house personnel to deliver exceptional customer service.
- Managing cash handling procedures, including cashing up at the end of shifts.
- Dealing with customer complaints in a professional manner, escalating issues as appropriate.
Head Bartender/Server
Applebee's
Kokomo
09.2008 - 03.2011
- Checked IDs to ensure customers were of legal drinking age
- Recommended beverage pairings, increasing average revenue of food orders by more than 55%
- Built rapport and customer loyalty by recommending specials
- Trained new bartenders in customer service, equipment use, drink preparation, and upselling
- Greeted patrons, provided menus, and recorded orders
- Monitored open bar tabs and processed transactions
- Crafted beverages per menu recipes or patron requests
- Collaborated with servers and kitchen staff to process orders
- Maintained cleanliness by inspecting bottles, equipment, and storing foods properly
Education
Business -
John H Hines vocational school
General - High school diploma
Tipton High School
Skills
- Quality assurance within manufacturing
- Quality audits
- Attention to detail
- Communication skills
- Process safety management (PSM)
- Heavy machinery operation
- Adaptability
- Leadership
- Quality inspection
- Regulatory compliance
- Teamwork
- Laboratory safety
- Training & development
- Problem-solving
- Customer service
Certification
- Driver's License, Present
- Forklift Certification, Present, This forklift certification was just for Frito-Lay
- Certified Quality Inspector, Present
- First Aid Certification, Present
- Food Handler Certification, Present
- Certified Quality Auditor, Present
- Certified Nursing Assistant (CNA), 06/01, 08/20, Certified Nursing Assistant (CNA) for 17 years; would require recertification.
Languages
English
Timeline
Laborer
Jesse Castillo (my landlord w/rentals)
12.2025 - Current
Preventative Control Auditor
Frito-Lay
04.2021 - 12.2025
Food Service Worker/Prep
Charleys Philly Steak-Kokomo
02.2021 - 05.2021
Home Health Aide Aide-Private Pay
CNA/HHA-Kokomo
07.2015 - 06.2021
Bartender
Kokomo Jackrabbits Municipal Stadium
05.2015 - 10.2017
CNA/Preceptor-Trainer
Miller's Merry Manor
08.2011 - 02.2015
Head Bartender/Server
Applebee's
09.2008 - 03.2011
Front of House Team Leader of Head Cashiers
Lowe’s
11.2007 - 08.2011
Business -
John H Hines vocational school
General - High school diploma
Tipton High School