BRANDON HAIR
Indianapolis
Summary
Lead Plumbing Technician with 7 years of hands-on experience overseeing residential and commercial plumbing projects. Skilled in system installation, maintenance, troubleshooting, and team leadership. Known for delivering high-quality work, ensuring safety compliance, and providing excellent customer service while managing crews and meeting project deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Technician
CARTERS MY PLUMBER
Greenwood, IN
02.2025 - 05.2026
- Conducted diagnostics and repairs on plumbing systems, ensuring optimal functionality and customer satisfaction.
- Collaborated with team members to streamline service delivery and enhance operational efficiency.
- Trained junior technicians on equipment operation and safety protocols, fostering skill development.
- Utilized industry-standard tools to perform plumbing installations, adhering to best practices and regulations.
- Implemented quality control measures to ensure compliance with safety standards during service operations.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Lead Technician
Dutton Plumbing
Whiteland, IN
01.2024 - 12.2025
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Lead Technician
CARTERS MY PLUMBER
Greenwood, IN
01.2019 - 01.2024
- Developed maintenance schedules for plumbing systems, minimizing downtime and improving reliability.
- Resolved customer inquiries effectively, promoting positive relationships and repeat business opportunities.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
Project Lead
Astro Pak
Indianapolis, IN
01.2016 - 01.2019
- Oversaw project planning, execution, and monitoring to align with business objectives.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
Education
High School Diploma -
LIBERTY CHRISTIAN ACADEMY
Indianapolis, INSkills
- Diagnostic testing
- Testing and repair
- Codes compliance
- Teamwork and collaboration
- Problem-solving
- Customer service
- Strong leadership
- Upselling skills
Certification
- OSHA 10
- FORKLIFT CERTIFIED
- CONFINED SPACE
Timeline
Lead Technician
CARTERS MY PLUMBER
02.2025 - 05.2026
Lead Technician
Dutton Plumbing
01.2024 - 12.2025
Lead Technician
CARTERS MY PLUMBER
01.2019 - 01.2024
Project Lead
Astro Pak
01.2016 - 01.2019
High School Diploma -
LIBERTY CHRISTIAN ACADEMY