Brandon Miller
Whiteland,IN
Summary
Dynamic professional with a proven track record in customer satisfaction and team leadership, notably at Enkei America. Excelled in inventory management and audience engagement, enhancing brand visibility and operational efficiency. Skilled in content strategy and problem-solving, consistently achieving goals with a customer-centric approach.
Overview
15
15
years of professional experience
Work History
Personal Shopper
Walmart
11.2024 - Current
- Working under Sam my Couch. Contact number is 317 783-0950
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- I hit 1000 picks in one day. Employees that hit that goal get a $25 gift card.
Content Creator
TikTok/Twich
04.2024 - Current
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Facilitated workshops for content team on storytelling techniques, enhancing emotional impact of content pieces.
- Produced series of video tutorials, simplifying complex topics, which significantly increased subscriber count and viewer retention.
- Utilized improvisation techniques to enhance shows.
- Used social media to promote events and build audience.
- Engaged with audiences to create memorable experiences at live performances.
- Wrote scripts for gaming ads, personal loan ads, credit builder ads and managed rewrites during production.
Supervisor
Enkei America
06.2010 - 08.2024
- Inventory count every morning and worked on excel sheets that had to be sent to the entire factory.
- Maintained database systems to track and analyze operational data.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Coordinated with other departments to ensure smooth operations throughout the entire manufacturing facility.
- Led cross-functional teams on special projects aimed at increasing overall productivity or reducing costs through innovative solutions.
- Balanced competing priorities in a fast-paced production environment, consistently meeting customer deadlines without sacrificing quality or employee satisfaction.
- Oversaw inventory management, maintaining optimal stock levels to meet production demands without excess waste or cost.
- Continuously monitored industry trends and best practices, incorporating new ideas and technologies into company operations to maintain a competitive edge.
- Implemented safety protocols, resulting in a significant decrease in workplace accidents and injuries.
- Conducted regular performance evaluations for team members, providing feedback and guidance for professional growth.
- Served as a liaison between upper management and production staff, effectively bridging communication gaps and resolving conflicts in a timely manner.
- Partnered with Human Resources to recruit, interview, hire, and retain top talent for the production workforce.
- Optimized scheduling processes to maximize resource utilization while minimizing overtime expenses.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
No Degree - Marketing
Ivy Tech Community College of Indiana
Indianapolis, IN03-2011
High School Diploma -
Whiteland High School
Whiteland, IN05-2007
Skills
- Customer service
- Decision-making
- Prioritizing orders
- Upbeat and outgoing attitude
- Time management
- Excellent communication
- Team leadership
- Customer satisfaction
- Self motivation
- Inventory management
- Networking skills
- Sales techniques on Social Media
- Computer skills
- Video editing
- Audience engagement
- Training and mentoring
- Staff management
- Inventory control
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Got a $25 gift from Walmart for hitting 1000 picks in one day.
- Multiple videos went viral on TikTok.
- Saved company money by searching for different types of product.
- Already been interviewed for a team lead position at Walmart.
Timeline
Personal Shopper
Walmart
11.2024 - Current
Content Creator
TikTok/Twich
04.2024 - Current
Supervisor
Enkei America
06.2010 - 08.2024
No Degree - Marketing
Ivy Tech Community College of Indiana
High School Diploma -
Whiteland High School
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