Dynamic and results-driven professional with strong leadership skills, demonstrated at Walmart as an Overnight Team Lead. Proven ability to enhance operational efficiency and employee engagement, implementing effective strategies that increased productivity. Adept at relationship building and problem-solving, ensuring seamless transitions and maintaining high standards of performance.
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Team Lead
Walmart
10.2024 - Current
Demonstrated commitment to excellence by swiftly addressing concerns.
Ensured correct product organization through efficient shelf restocking schedules.
Built strong relationships with vendors, enhancing delivery efficiency during nights.
Implemented strategies that strengthened commitment to quality and efficiency among team members.
Managed employee schedules considering workload demands and individual strengths.
Implemented loss prevention measures during overnight hours, minimizing theft incidents and maintaining store security.
Increased overnight productivity by implementing efficient task delegation and team management strategies.
Enhanced employee retention through supportive leadership and prioritizing open communication channels.
Assisted in budget planning and cost control measures specific to the night shift''s operation expenses.
Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
Delivery Driver
Amazon
04.2024 - 09.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
NRO Lead
Portillos
02.2018 - 04.2024
Self-motivated, with a strong sense of personal responsibility.
Excelled in dynamic work environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Displayed consideration, sociability, and preparedness to offer help when required.
Facilitated daily operational tasks effectively.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Exhibited impressive time management abilities while coordinating multiple initiatives.
Education
Core 40 - N/A
Clay High School
South Bend, IN
07.2020
Skills
Team motivation
Strong leadership
Employee engagement
Teamwork and collaboration
Problem-solving
Time management
Reliability
Excellent communication
Certification
Servesafe
Timeline
Overnight Team Lead
Walmart
10.2024 - Current
Delivery Driver
Amazon
04.2024 - 09.2024
NRO Lead
Portillos
02.2018 - 04.2024
Core 40 - N/A
Clay High School
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