Brandon Muro-Navarro
Greenwood
Summary
Brandon is a detail-oriented and bilingual (English/Spanish) professional with strong experience in service coordination, administrative support, and warehouse operations. Proven ability to manage scheduling, accounting tasks, and team leadership responsibilities in fast-paced environments. Recognized for reliability, strong communication skills, work ethic, abilities to handle and prioritize tasks and complete in a timely manner, taking pride in taking safety and confidentiality very seriously and always welcoming this team with a positive team-oriented attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Coordinator / Administrative Assistant
Ferrer Mechanical Services
Indianapolis, IN
09.2023 - 04.2026
- Coordinated and scheduled about 20 service technicians and provided same day invoice and billing using ServiceTitan, ensuring efficient daily operations - Managed invoicing, general ledger entries, and assisted with financial reporting using other programs such as QuickBooks and Sage 50 - Performing bank reconciliations and support accounting processes - Provided professional customer service to both internal and external individual business peer/clients - Assisted with Human Resources from translations, orientations, disciplinary actions, insurance for all health, dental, vision, and vehicle. Coordinated all safety trainings to ensure the company complied with all laws on jobsites and safety for every person on the team. Involved with the Events Committee and also assisted with social media management.
Warehouse Associate
KYB
Greenwood, IN
03.2022 - 08.2023
- Coordinated shipping logistics with third-party carriers including FedEx and UPS - Prepared packages, labels, and documentation for domestic and international shipments - Operated warehouse equipment including forklifts, pallet jacks, reach trucks, and scissor lifts - Maintained accuracy and efficiency in a high-volume warehouse environment
Replenishment Team Leader
Walmart
Greenwood, IN
11.2019 - 03.2022
- Supervised and scheduled team members, assigning daily operational tasks - Managed backroom organization and inventory flow - Handled confidential employee matters including disciplinary actions and documentation - Trained new hires on company procedures, products, and customer service standards - Managed cash handling and ensured compliance with company policies
Education
High School -
Whiteland Community High School
01.2021
High School Diploma - Criminal Justice Program
Central Nine Career Center
01.2021
Skills
- Bilingual: English & Spanish
- Service Coordination & Dispatching
- Accounting support (QuickBooks, Sage 50)
- Confidentiality
- Professionalism
- Microsoft Office Suite & Data entry
- Customer service & relationship Building
- Cash flow awareness & financial processes
- Inventory management & organization
- Strong verbal and written communication
- Attention to detail and reliability
- Can handle multiple tasks at once ensuring the priotized tasks are handled effectively
Certification
- OSHA 10
- Fall Protection
- CPR/First Aid
- Bucket Truck
- Fork Lift
Languages
English
Spanish
Timeline
Service Coordinator / Administrative Assistant
Ferrer Mechanical Services
09.2023 - 04.2026
Warehouse Associate
KYB
03.2022 - 08.2023
Replenishment Team Leader
Walmart
11.2019 - 03.2022
High School -
Whiteland Community High School
High School Diploma - Criminal Justice Program
Central Nine Career Center
ADDITIONAL STRENGTHS
- Strong multitasking and problem-solving abilities
- Team leadership and training experience
- High level of professionalism and work ethic