Summary
Overview
Work History
Education
Skills
References
Education
Timeline
Generic
Brandon Raymond

Brandon Raymond

Bengaluru,KA

Summary

An IT Software Sales Professional bringing a creative mindset, strong people management skills,

and a history of exceeding sales targets. Well Versed in sales and operations with a decade of experience equipped with excellent critical thinking, problem- solving and communication skills.

Overview

10
10
years of professional experience

Work History

Sales Manager - Spend Management

Rippling
09.2023 - Current
  • Manage, coach, hire and scale a team of Account Executives to drive sales across Rippling Spend management.
  • Assist the team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Rippling
  • Coach and Drive Outbound accountability across the team to chase and achieve their lead-gen goals.
  • Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment
  • Regularly report on team and individual results through pipeline management and forecasting
  • Identify and make recommendations for improvement in the areas of process, efficiency and productivity
  • Participate in the hiring and interviewing process, as well as training and ramp-up of new team members

Regional Sales Lead

Freshworks Inc.
03.2022 - 08.2023
  • Manage a team of 11 sales representatives with a yearly target of $6.8 million
    ARR/year($1.7million/quarter) for the inbound and outbound segments in the SMB, commercial, Mid-
    market, and Enterprise space for North and Latin America (Partner specific)
  • Responsible for allocating and distributing sales targets and objectives in alignment with the overall
    organizational goals.
  • Develop and implement sales strategies to achieve set quotas while providing a robust SCR(Sales
    conversion) and ARPA(Average revenue per account) for all Freshworks suite of products.
  • Monitor and analyze individual/team sales activity and pipeline to ensure monthly forecasts and deal
    closures are on track for quota attainment
  • Set performance expectations, provide regular feedback, and conduct performance evaluations.
  • Create and implement sales playbooks for all Resellers and Distributors based on their ICP, Client
    Database, and Reachout strategy.
  • Collaborate with cross-functional teams, including marketing, product development, and customer
    support to drive growth in all business segments.
  • Develop and maintain relationships with key stakeholders, such as channel partners, implementation
    partners, distributors, and direct customers.
  • Coach and enable all team members and new sales hires on the desired sales process and execution
  • Involved in regular sales hiring with the HR function for IC1, IC2, and IC3 roles. (170+ interviews
    clocked of which 24+ candidates currently work at Freshworks, Chennai)

Sales Lead

Freshworks
03.2021 - 03.2022
  • Managed a team of 4 sales representatives with a yearly target of $1.4 million ARR for the Inbound segment of North America for all tier 1 states
  • Regularly conducted pipeline and process reviews to ensure accurate forecasting and effective implementation of the sales process, methodologies, CRM hygiene, etc.
  • Participated in customer meetings, negotiations, and sales presentations when needed.
  • Conducted training sessions to enhance the steam’s skills and product knowledge.
  • Handled individual targets as well for Tier 1 states in the low-velocity high ARPA segment. Clocked the highest revenue across North America and was presented with the Outstanding Sales performer award 2022.

Senior Business Development Executive - US West

Freshworks Inc.
04.2020 - 03.2021
  • Responsible for the sale of Freshdesk, Freshchat, and Freshcaller in all tier 1 and tier states in the SMB Inbound segment across North America. Carried an Individual target of $504,000 ARR/year.
  • Identified opportunities to upsell or cross-sell products and services to new and existing customers.
  • Worked on growing the potential of Illinois and Colorado and increasing sales conversion by targeting industry-specific verticals.
  • Partnered with marketing to understand the campaigns and strategies and tweaked the sales narrative accordingly.

Business Development Executive - US West

Freshworks Inc.
01.2018 - 04.2020
  • Responsible for the sale of our Flagship product, Freshdesk, in all tier 1 and tier 2 states in the SMB
    Inbound segment across North America. Carried an Individual target of $316,800 ARR/year.
  • Liaised with solution engineering to customize and run demos and generate RFPs for all prospecting
    customers.
  • Understand target customers’ business needs, developed proposals, and accurately articulated
    Freshworks’s value proposition at the executive level.
  • Brought in the highest amount of MRR across US West and was presented with the President’s club
    award in 2018

Process Associate - Order Management

HTC Global Services India Private Limited
11.2016 - 12.2017
  • Validating all purchase requisitions and creating pertinent sales orders for the same.
  • Ensuring that the necessary steps are taken to resolve all discrepancies in quantity, pricing, and special pricing.
  • Coordinating with the sourcing and planning teams, to ensure the timely delivery of materials and products.
  • Executing the Global Trade Compliance (GTC) screen, to ascertain that the materials comply with the shipping location’s rules and regulations.

Senior Analyst - Flextronics Central Procurement

Flextronics Technologies Private Limited
08.2014 - 08.2016
  • Preparing and executing purchase and release orders. Tracking and ensuring the punctual shipment of confirmed orders, and rectifying erroneous shipments.
  • Making sure that current and future material shortage is handled.
  • Collaborating with suppliers, accounts, and buyers to resolve invoice discrepancies in pricing and damaged or returned goods.
  • Nurturing a sustaining a healthy relationship with suppliers and distributors

Education

Bachelor Of Engineering - Mechanical

KLN College Of Engineering
04.2014

Skills

  • Sales and Sales forecasting
  • Inbound, outbound and
    Channel Sales
  • New Business Development
  • Reseller Onboarding and
    Management
  • Metrics and Analysis

References

  • Yashvanth Rajendran, Senior Director Inside sales & Partnerships, Freshworks, 9597797832
  • Ebinezar Dhanraj, Senior Manager Inside Sales, Freshworks, 7448444044
  • Imran Khan, Senior Manager Expansion, Freshworks, 9840181045

Education

KLN College of Engineering, 2010-2014, Sivakasi Nadar School, 2010

Timeline

Sales Manager - Spend Management

Rippling
09.2023 - Current

Regional Sales Lead

Freshworks Inc.
03.2022 - 08.2023

Sales Lead

Freshworks
03.2021 - 03.2022

Senior Business Development Executive - US West

Freshworks Inc.
04.2020 - 03.2021

Business Development Executive - US West

Freshworks Inc.
01.2018 - 04.2020

Process Associate - Order Management

HTC Global Services India Private Limited
11.2016 - 12.2017

Senior Analyst - Flextronics Central Procurement

Flextronics Technologies Private Limited
08.2014 - 08.2016

Bachelor Of Engineering - Mechanical

KLN College Of Engineering
Brandon Raymond