BRANDY ANDERSON
Bedford
Summary
Dynamic professional with over 20 years of exceptional customer service experience, consistently delivering outstanding results in fast-paced environments. Strong communication and computer skills ensure effective interactions and efficient task management. Recognized for reliability, attention to detail, and a proactive approach to problem-solving. Flexible availability during evenings and weekends allows for adaptability to various scheduling needs.
Overview
13
13
years of professional experience
Work History
USPS Retail Clerk
United States Postal Service
01.2013 - Current
- Customer Service: Assisting customers with inquiries, providing information about postal services, selling postage stamps, and helping customers choose the appropriate shipping options.
- Cash Handling: Accepting payments for postage, postage stamps, and other postal services. Postal clerks must accurately handle cash transactions, provide change, and maintain cash registers.
- Mail Handling: Processing outgoing mail by weighing, stamping, and applying postage to letters, packages, and parcels. They also ensure that all mail items meet postal regulations and requirements.
- Data Entry: Recording and updating information related to mail items, such as tracking numbers, delivery statuses, and addresses, using computerized systems.
Education
Associate of Science - Radiologic Technician
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Skilled in organization and time management
- Clear verbal and written communication
- Independent and collaborative work
- Proficient in managing multiple tasks with precision
- Financial document oversight
- Proficient in conflict management
- Complaint resolution
- Customer relationship management
- Payment transaction oversight
- Retail space optimization
Timeline
USPS Retail Clerk
United States Postal Service
01.2013 - Current
Associate of Science - Radiologic Technician
Ivy Tech Community College of Indiana