Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Cline-Jones

Washington,IN

Summary

Dedicated Medical Assistant with extensive experience at Fastpace Health, excelling in patient assessments and electronic medical records management. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in insurance verification and medical billing, ensuring compliance and accuracy in all processes. A reliable team player committed to quality healthcare delivery.

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in registration clerk role.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Fastpace Health
08.2022 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Maintained accurate patient records using electronic health record systems.
  • Prepared examination rooms, ensuring cleanliness and organization for efficient workflow.
  • Scheduled patient appointments, coordinating with multiple departments for seamless operations.
  • Educated patients on medication use and treatment plans to enhance compliance.
  • Conducted initial patient assessments, documenting vital signs and medical histories accurately.
  • Collaborated with team members to improve patient care processes and enhance service delivery.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Registration Clerk

Fastpace Health
08.2022 - Current
  • Processed patient registrations efficiently, ensuring accuracy and compliance with health regulations.
  • Maintained organized records of patient information in electronic health systems for quick access.
  • Assisted patients with inquiries, providing clear guidance on registration procedures and documentation requirements.
  • Verified insurance details and eligibility, minimizing delays in the registration process.
  • Trained new staff on registration protocols and system usage to improve team efficiency.
  • Monitored daily registration activities, identifying areas for enhancement and reporting findings to management.
  • Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
  • Entered patient information into payment system accurately for billing purposes.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
  • Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Reduced errors in insurance verification, ensuring accurate billing and timely payments from insurance companies.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Performed various administrative tasks such as managing office supplies inventory, organizing files/documents storage system and updating electronic databases.
  • Tracked patient registrations daily, identifying trends and making recommendations for improvements to the registration process.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.

Education

Associate of Science - General Studies

Ivy Tech Community College of Indiana
Sellersburg, IN
05-2013

Skills

HIPAA compliance

  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Vital signs monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic medical records
  • CPR
  • Immunization administration
  • Medical procedures
  • Patient assessments
  • Insurance verification
  • Appointment setting
  • Medical records management
  • Payment collection
  • Medical billing and coding
  • Medical billing
  • Insurance claims

Timeline

Medical Assistant

Fastpace Health
08.2022 - Current

Registration Clerk

Fastpace Health
08.2022 - Current

Associate of Science - General Studies

Ivy Tech Community College of Indiana

Similar Profiles

CREATE PROFILE
Brandy Cline-Jones